molmos33 Posted July 30, 2020 Share Posted July 30, 2020 Hello, I am trying to point a subdomain to heliohost, maintaining the domain pointing to another service (google). I want to point the subdomain campus.example.com to heliohost, but maintain example.com pointing to google. In the domain administration, I create an A register pointed to the shared IP address, but when I try to create a subdomain the system tells to me that the IP of the domain do not point to any heliohost address. Thanks for your help. Quote Link to comment Share on other sites More sharing options...
wolstech Posted July 30, 2020 Share Posted July 30, 2020 You must use such a subdomain as your main domain. You can change that here: http://heliohost.org/classic/support/scripts/domain Addon and alias domains require you to use our name servers. Also, please keep in mind that we are unable to provide support for any account that does not use our name servers. Many features of cpanel (mail, webdisk, anything DNS related, etc.) will not function if you use an account this way. Quote Link to comment Share on other sites More sharing options...
molmos33 Posted July 31, 2020 Author Share Posted July 31, 2020 Thank you very much. Quote Link to comment Share on other sites More sharing options...
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