tycoonlover1359 Posted August 4, 2020 Share Posted August 4, 2020 (edited) Hey, me again...... So, this time I'm having problems logging into HelioHost via the login screen on the main HelioHost website. Despite this, logging into cPanel via https://cpanel.tyccon.heliohost.org/ does work when using the same credentials on both websites. I don't know if I broke it by enabling 2FA on my cPanel login (which I have since disabled after I encountered this issue), or if changing my password on cPanel broke something, or if this is just a side effect of something unrelated. Anyhow, hopefully you guys can find a fix for this--this seems like a very weird (and rare) issue to ever have. Thanks!~Tycoon User InfoUsername: tycoon59Domain: tycoon.heliohost.orgServer: Tommy Edited August 4, 2020 by tycoonlover1359 Quote Link to comment Share on other sites More sharing options...
wolstech Posted August 4, 2020 Share Posted August 4, 2020 What are you seeing on the website? If it's invalid password, it's probably actually an issue with server load. The website will throw an invalid password error if it can't tell whether a password was good (usually because the server didn't respond). Unless you're trying to use one of the options on the site, just sign in directly: https://tommy.heliohost.org:2083/ (make sure there's nothing after the / when signing in). The logins still count for inactivity purposes. Please be aware that this form does not accept email addresses. Also, 2FA has been known to cause some odd issues from time to time in the past, but it usually works pretty well these days, especially if you log into Tommy directly. Quote Link to comment Share on other sites More sharing options...
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