Error 500 all the time

[studiosu]

Hello, I recently moved to your hosting, i put my index as simple as

<h1> HELLO WORLD </h1>

And i get this error. It has been 2 days from now. Any help?

https://ibb.co/svjyJnY

Edited September 21, 2020 by studiosu

[Krydos]

Try deleting or renaming your .htaccess file. If that fixes the 500 error it will narrow down that the issue is in the .htaccess.

[studiosu]

Hello Sir, this indeed fixed the issue.

But the site loads slow as hell for some reason. It was loading normally 1-2 days ago. I have kinda good internet. What could i do? Thanx!

[studiosu]

Also, the site is broken, when entered thru https
This is how site looks like when entered through http (it should look like it looks): https://ibb.co/LSYLcPR

This is how siet looks like when entered through https (it shouldnt look like this): https://ibb.co/TLW4Cxt
The site is HTML based, plus some js and css on top.

I am on server Johnny, so it shouldn't be a problem if im right 

[Luigi123]

Johnny is our slowest server and he has been running slow every year. If you need a better performance server, get Tommy server.

Keep in mind that the next Tommy's signup button reset is not until midnight and you have to be quick enough before it gets filled fast during the day. If you don't want to wait in line or you can’t stay up at midnight, you can consider making a donation of minimum $1.00 to skip the line. Go to Heliohost.org/tommy to get started and after you donate, an invitation will be sent to your via email in 24 hours. You will first need to BACKUP YOUR FILES and then you can delete your Johnny account before you open a new account. http://www.heliohost...pts/delete.php.

If you want to move your account along with all your files, go to Heliohost.org/donate to make a manually donation. Next copy your transaction ID and paste it here. Then our root admins will verify and once it’s fully verified, they will move your account along with your files over to Tommy.  Please make sure that you don't delete your Johnny account because our root admins are going to move your account over to Tommy!

For the ssl isn’t forcing it to the users, this can sometimes happens to other users when they are having trouble figuring it out how to tell the SSL System to forced. So to solve this issue, you can add this code inside the .htaccess file under the public_HTML folder and then it should properly be working now.

RewriteEngine On
RewriteCond %{HTTPS} !=on
RewriteCond %{REQUEST_URI} !^/\.well-known/acme-challenge/[0-9a-zA-Z_-]+$
RewriteCond %{REQUEST_URI} !^/\.well-known/pki-validation/[A-F0-9]{32}\.txt(?:\ Comodo\ DCV)?$
RewriteRule ^ https://%{HTTP_HOST}%{REQUEST_URI} [L,R=301]

[studiosu]

Hello, I've made the donation

Is it safe to paste the id here?

And yes please i would like to transfer all the files, emails, etc. to Tommy server.

Thanks!

[studiosu]

Also, thanks, the https is auto-enabled now, but it messed up the index file :/

[Luigi123]

It's safe to paste your transaction ID here for our root admins to verify the donation receipt but if you are feeling uncomfortable that you really don't want to show it to the public, you can send it to me through the private message and I will send them off to our teams to verify.

 

Also, I think you are currently on Tommy now as I can see in my end with a username studiosu and same domain as sam1e.eu so it's fine and you don't have to show us your transaction ID, but one question to ask you. Did you make a backup first before you delete your Johnny account? Because if you didn't and you just accidentally did it on purpose this cannot be undone and you will have to start all over again from the beginning on a new Tommy account and that's why you were wondering why the index file got messed up.

 

 

EDIT: You can remove the force auto ssl code from inside the .httaccess since Tonmny do have a auto SSL feature and it will start to get active in within 24 hours. After 24 hours, it should start to work properly and if is still not forcing it, just put code back into the .httaccess file.

 

This whole code have to be removed for the system to work

RewriteEngine On
RewriteCond %{HTTPS} !=on
RewriteCond %{REQUEST_URI} !^/\.well-known/acme-challenge/[0-9a-zA-Z_-]+$
RewriteCond %{REQUEST_URI} !^/\.well-known/pki-validation/[A-F0-9]{32}\.txt(?:\ Comodo\ DCV)?$
RewriteRule ^ https://%{HTTP_HOST}%{REQUEST_URI} [L,R=301]

 

 

Edited September 22, 2020 by Luigi123

[Krydos]

It looks like you successfully deleted your Johnny account, received an automated Tommy invite, recreated your account, your main domain works, and autossl has already even set up https for you. The next step would be to restore your backup and get your site working again. I'll leave this topic unsolved in case you have any issues restoring your backup.

[studiosu]

Hello, yes I made the donation and I am on Tommy server. And yes, please restore my files. Thank you! Okay, thanks even for the SSL, now i'm just awaiting it for to be active. 

Thanks so much

But i think .js files are not working. Because i made animatedtitle.js on my server, which would make title of website animated but it isn't working. Is there anything needed to be installed? Thanks!

Edited September 23, 2020 by studiosu

[Krydos]

And yes, please restore my files.

We don't make backups of your account. You're responsible for doing that yourself and we provide the tools in cpanel to take full backups whenever you want. Perhaps Luigi wasn't clear, but if you wanted us to move your account you needed to NOT delete it.

 

But i think .js files are not working. Because i made animatedtitle.js on my server, which would make title of website animated but it isn't working. Is there anything needed to be installed? Thanks!

Javascript is run in your browser, not on the server. The server sends the .js files to the browser exactly the same as it would send .html files. Perhaps you need to clear your browser cache? Sometimes browsers cache .js files rather than downloading a new copy each time to make websites appear to load faster.