markfm Posted October 3, 2020 Share Posted October 3, 2020 Hello, Yesterday I ordered a VPS as my way of supporting HelioHost. The only feedback from the order process I can remember is that I will be notified when my VPS is ready within 24 hours. It's been over 20 hours now. I'm beginning to wonder if I did something wrong. How will I be notified? I'm not comfortable putting the email address of my paypal account here. Thank you Quote Link to comment Share on other sites More sharing options...
Sn1F3rt Posted October 3, 2020 Share Posted October 3, 2020 You need not. As soon as Krydos is done setting up your VPS, you'll receive an email with the credentials for your root account. 1 Quote Link to comment Share on other sites More sharing options...
wolstech Posted October 3, 2020 Share Posted October 3, 2020 VPSes are handled almost entirely by email, and are handled by exactly one person. While we aim for 24 hours to get them set up, sometimes Krydos takes a little longer (we're actually in the process of automating VPS creation, but we haven't quite gotten there yet). Being a weekend, it may take a little longer than the stated 24 hours to get it set up for you. Krydos will email you at the address you provided when the setup is complete. 1 Quote Link to comment Share on other sites More sharing options...
Krydos Posted October 3, 2020 Share Posted October 3, 2020 I finished your VPS and emailed you at 10:30am yesterday, so about 23 hours ago. Perhaps check your spam box? Let me know if you can’t find the email and I can try sending it again. 1 Quote Link to comment Share on other sites More sharing options...
markfm Posted October 3, 2020 Author Share Posted October 3, 2020 Thank you Krydos! The email you sent me was in my spam folder. I'm sorry I didn't check there. I never expected an email from Heliohost to be routed to spam. Thank you admins for all you do. Mark Quote Link to comment Share on other sites More sharing options...
Krydos Posted October 3, 2020 Share Posted October 3, 2020 Thanks for purchasing a VPS. Let us know if you need any help with anything. 1 Quote Link to comment Share on other sites More sharing options...
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