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[HH#668707] Re: Thanks for your support! We're lucky to have people like you.


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#1 HelioHost

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Posted 04 October 2020 - 09:19 PM

Username: N/A, Server: N/A, Main Domain: N/A

email: sarahb57@gmail.com

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On Sat, Oct 3, 2020 at 10:52 PM GoFundMe Charity
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> Message from Helio Networks2020 Server Improvements
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#2 Krydos

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Posted 05 October 2020 - 01:34 AM

I have increased your storage to the maximum, and you don't need to log in to cpanel to keep your account active until 2021-03-05. Let us know if there is anything else we can help you with. Thank you so much for your donation!



#3 herve

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Posted 06 December 2020 - 08:41 PM

I am on the Windows server (sorry I can't remember server alias). I have made a few donations and would actually like my windows server space and rate limits to be raised on the windows box if possible. Was also curious if it would be possible to get cross-origin enabled on my windows partition as well. Thanks again.

 

mail: sarahb57@gmail.com

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#4 Krydos

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Posted 06 December 2020 - 09:00 PM

Wolstech, donation verified. Can you increase the Lily quota to 5000 MB?



#5 wolstech

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Posted 06 December 2020 - 10:51 PM

Quota for herve2 has been increased to 5000MB.

 

As for cross origin, I'm assuming he means CORS? If so, he can actually do this himself by editing the web.config in the root of the public_html folder. I've set it to * for him, for custom configurations, he can configure it using these docs: https://blogs.iis.ne...iis-cors-module and https://docs.microso...s-configuration


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#6 Krydos

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Posted 07 December 2020 - 02:23 AM

With an email like sarahb57 it's probably she not he by the way.



#7 herve

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Posted 05 January 2021 - 10:30 PM

I am on the windows lily server and recently lost my write privileges on the server. I can still read files. Not sure what changed as it's a hobby server with very nominal usage. I would like my write privileges restored please. Thanks.
 
Server: lily
email: sarahb57(@something)
Current User: herve
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#8 wolstech

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Posted 05 January 2021 - 10:44 PM

I just tested your account and was able to upload files via FTP to it, so that's working.

 

Is your issue that your app can no longer write to the json folder?

 

Nothing appears to have changed permissions-wise, but I did grant your app pool rights to the folder and recycle it for you. See if that helps.


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#9 herve

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Posted 05 January 2021 - 11:23 PM

Thanks for the quick response. I can FTP fine. Am testing read/write via the web now.



#10 herve

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Posted 05 January 2021 - 11:43 PM

I think I have discovered the issue but do not know how to resolve. If I post locally and insecurely to http://xsbrt2.heliohost.org, it works and I can write files via a web application. If I post to https://xsbrt2.heliohost.org, it fails because the SSL certificate is issued for lily.heliohost.org, not xsbrt2.heliohost.org. Thoughts on how I can read/write securely?



#11 wolstech

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Posted 06 January 2021 - 02:58 AM

Thats why...Lily accounts don't support SSL by default. SSL requires a bunch of custom setup on my end, and even then, you'll be listed as an SAN on the server certificate due to an artificial limit on the free software we are using. The major downside to this is that if anyone on Lily gets suspended or their related cpanel account decides to archive, SSL will stop renewing because the listed SANs won't validate any longer.

The issue isn't the common name, it's the fact that the server doesn't have any idea what a secure connection to that domain even means (if you do a request to your script and ignore the security error while monitoring the request, it should either return a 404, or a 301 followed by a 200 for /suspendedpage.php). The request simply never makes it to your code in the first place.

I'll set this SSL up for you tomorrow when I get a moment.

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#12 wolstech

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Posted 06 January 2021 - 09:19 PM

SSL has been installed on https://xsbrt2.heliohost.org/


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#13 herve

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Posted 07 January 2021 - 11:44 PM

Fantastic! Thanks so much for your responsiveness and effectiveness!






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