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disk disk space request additional disk space

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#1 bilalkv

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Posted 17 October 2020 - 05:49 PM

Thank you for your help! 

 
I have also donated you 10 $ for 2 gb additional disk space. Please Check and add to my hosting account.
Transaction ID 30210727UG979652S

 

Thank You


#2 flazepe

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Posted 18 October 2020 - 12:26 AM

This support request is being escalated to our root admins.

#3 Krydos

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Posted 18 October 2020 - 02:51 AM

I have increased your storage to 3000 MB, and you don't need to log in to cpanel to keep your account active until 2021-01-17. Let us know if there is anything else we can help you with. Thank you so much for your donation!



#4 bilalkv

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Posted 18 October 2020 - 05:17 AM

Hello Heliohost Team

 

Please increase my Disk Space. I have donated You 10$ Via Paypal. So please add 2 gb extra storage. I couldn't donate You while clicking the donate button on your website. So I directly send money

through Paypal. 

 

Transaction ID

30210727UG979652S

 

 

Here is the screen shots

 

Attached File  paypal.png   487.33K   8 downloads

Attached File  present disk space.png   421.89K   6 downloads

Attached File  Screenshot_20201017-224042_PayPal 1.jpg   76.35K   5 downloads

Attached File  Screenshot_20201017-224106_PayPal 2.jpg   54.73K   4 downloads

 

 

Thank You



#5 Krydos

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Posted 18 October 2020 - 05:25 AM

See https://www.helionet...ation/?p=180032



#6 bilalkv

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Posted 18 October 2020 - 05:35 AM

But I Only got 2.93 GB 

and not 3 gb

That is only 2930mb

Attached File  disk space.png   470.44K   10 downloads



#7 bilalkv

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Posted 18 October 2020 - 08:30 AM

But I Only got 2.93 GB 

and not 3 gb

That is only 2930mb

 

Attached File  disk space.png   470.44K   5 downloads

 



#8 Seekier

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Posted 18 October 2020 - 01:44 PM

If you buy an SD Card of 64gb capacity which is written boldly on it and later found out it is not up to the 64gb after putting it in your phone, did you call them to complain why they wrote 64gb on the SD Card but not up to?? Dude you very funny 😁😁😁😁

I was here! 


#9 Krydos

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Posted 18 October 2020 - 03:45 PM

You might be confusing GB with GiB. 1 GB is 1000 MB. 1 GiB is 1024 MiB. cPanel measures diskspace in MB not MiB or GiB. You can see a converter here https://www.google.c...=3000 MB to GiB This wikipedia page may also be useful and an interesting read for you https://en.wikipedia.org/wiki/Gibibyte

 

EDIT:

 

Here's what it shows for me in WHM

reishi20.png


Edited by Krydos, 18 October 2020 - 05:36 PM.


#10 Seekier

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Posted 18 October 2020 - 07:29 PM

@Krydos the figures we see in Cpanel is not the exact figures we think. I am supposed to have 2gb which is 2000mb but in Cpanel I see 1.95mb, I understand this and so does most users I supposed

I was here! 






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