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[Solved] Login Issues resolved with Password Reset

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#1 rikadu

rikadu

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Posted 18 October 2020 - 10:10 AM

Hello Team and thank you so much for your continuous assistance.

You are awesome :)

 

This is more an information than a request for assistance.

 

During the last 4 days i was forced to reset the password twice to login on my user.

This was not an issue with bad password or user and reset to the same login password always resolved.

On the first time i thought that Johnny was down so i waited a few hours but the issue persisted.

After reset the password i was able to login.

 

Right now it happened the same thing: i was using the correct user password information and again the login was denied.

After reset i was able to get in with no issues whatsoever.

 

I would say that something more might be happening on Johnny's server when it comes to user details or password information and losing it in some way, or some time out configuration on the account that forces to reset constantly. 

Of course, if you feel that i am doing something wrong please tell me and ill correct it :)

 

Kind regards and keep up the good work.



#2 Krydos

Krydos

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Posted 18 October 2020 - 03:52 PM

High load can cause the login form to reply with Invalid Login even if your username and password are correct when the server is too slow to respond before the login form times out. We're actually working on upgrading our main website right now, and one of the top priorities on the new version of the website is to give a more meaningful error message than just Invalid Login all the time. Johnny is the most susceptible to high load because he is an experimental server and has the most accounts, but high load can affect Ricky and even Tommy occasionally.







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