Fundraising donation

[infantex]

Hi there.

 

I tried to donate via the GoFund page but saw no option to use PayPal (only credit card), so I donated through your regular donation link.

 

PayPal Id: jorge_zaldivar@gmail.com

Transaction Id: 04Y588901B464254A

Amount: usd 10.00

 

Can I get an update on storage?

 

Account: infantx

Server: Tommy

Domain: infantex.com.mx

 

Regards,

 

[flazepe]

This support request is being escalated to our root admins.

[Krydos]

I see your donation, but I also noticed you have more than one account. Thanks for the donation, but having more than one account is against our terms of service. Would it be possible to delete one or merge the accounts?

[infantex]

Hi, Krydos.

 

Yes, let's delete one account.

 

Account to keep: infantx (domains: infantex.com.mx and zaldivar.mx)

Account to delete: zaldivar

 

That's the short answer.

 

If you have the time, let me explain how this came to be.

 

infantex was my father's (also named Jorge Zaldívar). I opened it up for him maybe ten years ago for his business (I was working with him at the time).

 

zaldivar was mine. I opened it up a few years ago, after securing the domain zaldivar.mx.

 

My father, passed away on 2018 and I had since returned to Infantex and taken over management of the business. And, after hearing about subdomains, I moved zaldivar.mx to the infantex account. For that domain (zaldivar.mx), I'm only using the email features --so that the family can have @zaldivar.mx email accounts :-). I haven't gotten around to clearing up the settings so that no zaldivar branches show up in the web site of infantex... but since nothing is there, there's been no problem.

 

Anyways, the zaldivar account is no longer in use and can be safely deleted. In fact, I don't remember well, but I think it had already been deleted, but was automatically resurrected recently, when one of the servers crashed and was down for an extended period. When it was finally brought online, zaldivar came back as well.

 

I really don't remember that well. I just remember thinking that, since zaldivar was back, maybe I could transfer everything to that account from infantex, so that I could have business stuff in my personal account, rather than personal stuff in the business account, but never got to that because... why mess around with the configuration since everything was working fine? I kind of struggled a little when restoring the infantex site from backup to the new server (email was being lost, I think).

 

In fact, I don't remember why the infantex account had to be changed to infantx (maybe because infantex already existed in the crashed server?). I do remember I was later offered to have the name restored to infantex but the process required deleting infantx, recreating infantex, restoring everything from backup and configuring everything again... I prefered to keep it as it was.

 

So, since I don't think I will get to move everything from infantx to zaldivar, it's OK to delete zaldivar. 

 

Thanks and sorry about the two accounts.

 

Regards,

Edited October 23, 2020 by infantex

[Krydos]

Sorry to hear about your dad. Thanks for telling the whole story. I like to hear the history of our users and their accounts with us.

 

It looks like infantex was created on Stevie on 2012-10-20, so just a few days over 8 years ago. Thanks for sticking with us through several server crashes. You're certainly one of our longest continuous users at this point. I went ahead and deleted the zaldivar account for you.

 

I have increased your storage to 4000 MB, and you don't need to log in to cpanel to keep your account active until 2021-01-22. Let us know if there is anything else we can help you with. Thank you so much for your donation!