fabiogfg Posted October 28, 2020 Share Posted October 28, 2020 Since I am unable to start a new topic, can I request authorization to access my 'fabiogfg_db' database (server: fabiogfg.heliohost.us) here?Thanks in advance! Quote Link to comment Share on other sites More sharing options...
Luigi123 Posted October 28, 2020 Share Posted October 28, 2020 Since I am unable to start a new topic, can I request authorization to access my 'fabiogfg_db' database (server: fabiogfg.heliohost.us) here?Thanks in advance!Yup, we just have to wait for our root admin Krydos to also enable this for you. 1 Quote Link to comment Share on other sites More sharing options...
Krydos Posted October 29, 2020 Share Posted October 29, 2020 The reason you couldn't create a new topic is because you were trying in the escalated forum. The way it works is you can post in customer service, and then if it's something that the moderators and regular admin can't do themselves they can escalate it to the root admins or to me. That way if I'm really busy I can just ignore the customer service threads, and only take care of the escalated requests that no one else can do. Anyways, in order to enable remote access you have to specify a database user that you want to have access to the fabiogfg_db database. 1 Quote Link to comment Share on other sites More sharing options...
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