myturtle8888 Posted November 10, 2020 Share Posted November 10, 2020 Username: myturtle88Server: TommyDomain: https://turtle88.heliohost.org/ Could tell me why you suspended my account then reactivate it? Thank you in advance. Link to comment Share on other sites More sharing options...
wolstech Posted November 10, 2020 Share Posted November 10, 2020 Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you need help figuring out why your site is causing such high load let us know and we can try to help. If the high load is simply because your site is getting a lot of traffic, you might want to consider purchasing a VPS instead. VPS hosting gives you an entire virtual server to yourself, including no load limits, a dedicated IP address, and full root access. Link to comment Share on other sites More sharing options...
myturtle8888 Posted November 12, 2020 Author Share Posted November 12, 2020 "If you need help figuring out why your site is causing such high load let us know" thanks I would be interested in. It seems that memory is the issue, could you provide me with more information on what is taking such memory? Link to comment Share on other sites More sharing options...
flazepe Posted November 12, 2020 Share Posted November 12, 2020 This support request is being escalated to our root admins. Link to comment Share on other sites More sharing options...
Krydos Posted November 13, 2020 Share Posted November 13, 2020 On the day that you were suspended php 7.3 was causing the most load. Link to comment Share on other sites More sharing options...
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