sermaven Posted November 12, 2020 Share Posted November 12, 2020 Heya! Sorry in advance if any of this is confusing, I'm very new to website related services. I recently brought up a website on Tommy to start a small business. Everything works perfectly, and it's very shocking how free everything is. For someone like myself who is currently unemployed, Helio is a life saver. My ProblemI recently purchased software for a website that uses outbound UDP to track things like settings in a game (Garry's Mod). However I'm having issues. I'm very unequipped to troubleshoot what is or isn't working so I'm going to provide quotes from the developer of the software I'm using. "The issue is most likely an outbound UDP firewall, though - it might be that you'll still need to contact HelioHost's support regarding opening the specific outbound UDP ports." "Typically for Garry's Mod the default game/query ports are 27015 and 27015. The same port, that is. One way to verify the port is by using an external tool such as GameTracker or BattleMetrics." Useful InfoMy Website: https://wolvestudios.heliohost.usThe Server: https://www.battlemetrics.com/servers/gmod/9040873 I'm assuming the port I need opened is 27116, based on the server information above. Again, apologies if any of this is confusing, trying my best here to communicate the issue. Thanks for any help in advance! Link to comment Share on other sites More sharing options...
Talk Sick Posted November 12, 2020 Share Posted November 12, 2020 This profile picture looks familiar.... Link to comment Share on other sites More sharing options...
sermaven Posted November 12, 2020 Author Share Posted November 12, 2020 Lol, yes. My alter ego - dog in a hoodie. Haha Link to comment Share on other sites More sharing options...
Talk Sick Posted November 12, 2020 Share Posted November 12, 2020 Lol, yes. My alter ego - dog in a hoodie. Haha No, I mean ive seen your profile picture around here before... Link to comment Share on other sites More sharing options...
sermaven Posted November 12, 2020 Author Share Posted November 12, 2020 Yea it's pretty common I've seen too, just picked something random on my pc since my main one was too large of a file for a pfp 1 Link to comment Share on other sites More sharing options...
Krydos Posted November 12, 2020 Share Posted November 12, 2020 Outbound UDP traffic on port 27116 to the IP 109.230.215.216 is now allowed in Tommy's firewall. Link to comment Share on other sites More sharing options...
sermaven Posted November 12, 2020 Author Share Posted November 12, 2020 Sweet! Thanks a bunch! Link to comment Share on other sites More sharing options...
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