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[Solved] Need help adding main domain to AutoSSL


trenten

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So before I had my server moved to Tommy, I had to manually install an SSL Certificate using ZeroSSL. Now I am on Tommy and should have AutoSSL. My ZeroSSL certificate for the main trenten.heliohost.org expired a couple days ago.

 

So how can I get the AutoSSL to issue a Certificate for my main domain?

I deleted the certificate in one page and on another it says uninstall and gives a warning that this is permanent so I don't want to mess anything up. Currently I can't reach my site using https.

 

Here are some screenshots of what my SSL status is.

 

Deleted Old certificate.

post-196318-0-76175300-1609867103_thumb.jpg

 

 

Scary Uninstall option that I'm not sure about.

post-196318-0-89644900-1609867144_thumb.jpg

 

post-196318-0-37937700-1609867164_thumb.jpg

 

 

The SSL/TLS status page:

post-196318-0-52732100-1609867260_thumb.jpg

 

It doesn't give me the option to run AutoSSL on the domain that has the expired ZeroSSL certificate which I think I deleted as shown above.

 

So any idea on how I can remove the ZeroSSL Cert and have AutoSSL issue and manage all of them?

 

Thanks!

 

 

 

 

 

 

 

 

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It was refusing because the expired certificate was not from AutoSSL. AutoSSL automatically ignores any domain that has a certificate from an outside source.

 

I deleted that expired cert and manually ran it for you:

 1:58:45 PM AutoSSL’s configured provider is “cPanel (powered by Sectigo)”.
 This AutoSSL provider does not poll for certificate availability immediately after a certificate request submission. Instead, it submits certificate requests then periodically polls the cPanel Store for each requested certificate and installs it after a successful retrieval. The system will record all requests, retrievals, and installations for the current AutoSSL run in this log.
 Analyzing “trenten”’s domains …
 1:58:45 PM Analyzing “chy.trenten.heliohost.org” …
 1:58:45 PM SUCCESS TLS Status: OK
 Certificate expiry: 3/29/21, 12:00 AM UTC (82.21 days from now)
 1:58:45 PM Analyzing “destiny.trenten.heliohost.org” …
 1:58:45 PM SUCCESS TLS Status: OK
 Certificate expiry: 1/26/21, 12:00 AM UTC (20.21 days from now)
 1:58:45 PM Analyzing “trenten.heliohost.org” …
 1:58:45 PM ERROR TLS Status: Defective
 ERROR Defect: NO_SSL: No SSL certificate is installed.
 1:58:45 PM Attempting to ensure the existence of necessary CAA records …
 1:59:25 PM No CAA records were created.
 1:59:25 PM Verifying “cPanel (powered by Sectigo)”’s authorization on domains via DNS CAA records …
 1:59:27 PM “cPanel (powered by Sectigo)” is authorized to issue certificates for all domains.
 1:59:27 PM Performing HTTP DCV (Domain Control Validation) on 6 domains …
 1:59:27 PM Local HTTP DCV OK: trenten.heliohost.org
 Local HTTP DCV OK: www.trenten.heliohost.org (via trenten.heliohost.org)
 Local HTTP DCV OK: mail.trenten.heliohost.org (via trenten.heliohost.org)
 Local HTTP DCV OK: cpanel.trenten.heliohost.org (via trenten.heliohost.org)
 Local HTTP DCV OK: webdisk.trenten.heliohost.org (via trenten.heliohost.org)
 Local HTTP DCV OK: webmail.trenten.heliohost.org (via trenten.heliohost.org)
 1:59:27 PM No local DNS DCV is necessary.
 1:59:27 PM Processing “trenten”’s local DCV results …
 1:59:27 PM Analyzing “trenten.heliohost.org”’s DCV results …
 1:59:27 PM AutoSSL will request a new certificate.
 1:59:27 PM The system will attempt to renew the SSL certificate for the website (trenten.heliohost.org: trenten.heliohost.org www.trenten.heliohost.org mail.trenten.heliohost.org webmail.trenten.heliohost.org cpanel.trenten.heliohost.org webdisk.trenten.heliohost.org).
 1:59:30 PM The cPanel Store received “trenten.heliohost.org”’s certificate order. (Order Item ID: 1089874177) The system will periodically poll the cPanel Store for the issued certificate and then install it after a successful retrieval.
 The system has completed “trenten”’s AutoSSL check.

Give it a few hours and it should work.

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It was refusing because the expired certificate was not from AutoSSL. AutoSSL automatically ignores any domain that has a certificate from an outside source.

 

I deleted that expired cert and manually ran it for you:

 1:58:45 PM AutoSSL’s configured provider is “cPanel (powered by Sectigo)”.
 This AutoSSL provider does not poll for certificate availability immediately after a certificate request submission. Instead, it submits certificate requests then periodically polls the cPanel Store for each requested certificate and installs it after a successful retrieval. The system will record all requests, retrievals, and installations for the current AutoSSL run in this log.
 Analyzing “trenten”’s domains …
 1:58:45 PM Analyzing “chy.trenten.heliohost.org” …
 1:58:45 PM SUCCESS TLS Status: OK
 Certificate expiry: 3/29/21, 12:00 AM UTC (82.21 days from now)
 1:58:45 PM Analyzing “destiny.trenten.heliohost.org” …
 1:58:45 PM SUCCESS TLS Status: OK
 Certificate expiry: 1/26/21, 12:00 AM UTC (20.21 days from now)
 1:58:45 PM Analyzing “trenten.heliohost.org” …
 1:58:45 PM ERROR TLS Status: Defective
 ERROR Defect: NO_SSL: No SSL certificate is installed.
 1:58:45 PM Attempting to ensure the existence of necessary CAA records …
 1:59:25 PM No CAA records were created.
 1:59:25 PM Verifying “cPanel (powered by Sectigo)”’s authorization on domains via DNS CAA records …
 1:59:27 PM “cPanel (powered by Sectigo)” is authorized to issue certificates for all domains.
 1:59:27 PM Performing HTTP DCV (Domain Control Validation) on 6 domains …
 1:59:27 PM Local HTTP DCV OK: trenten.heliohost.org
 Local HTTP DCV OK: www.trenten.heliohost.org (via trenten.heliohost.org)
 Local HTTP DCV OK: mail.trenten.heliohost.org (via trenten.heliohost.org)
 Local HTTP DCV OK: cpanel.trenten.heliohost.org (via trenten.heliohost.org)
 Local HTTP DCV OK: webdisk.trenten.heliohost.org (via trenten.heliohost.org)
 Local HTTP DCV OK: webmail.trenten.heliohost.org (via trenten.heliohost.org)
 1:59:27 PM No local DNS DCV is necessary.
 1:59:27 PM Processing “trenten”’s local DCV results …
 1:59:27 PM Analyzing “trenten.heliohost.org”’s DCV results …
 1:59:27 PM AutoSSL will request a new certificate.
 1:59:27 PM The system will attempt to renew the SSL certificate for the website (trenten.heliohost.org: trenten.heliohost.org www.trenten.heliohost.org mail.trenten.heliohost.org webmail.trenten.heliohost.org cpanel.trenten.heliohost.org webdisk.trenten.heliohost.org).
 1:59:30 PM The cPanel Store received “trenten.heliohost.org”’s certificate order. (Order Item ID: 1089874177) The system will periodically poll the cPanel Store for the issued certificate and then install it after a successful retrieval.
 The system has completed “trenten”’s AutoSSL check.

Give it a few hours and it should work.

 

Thanks!

 

It appears everything is working now.

 

 

Was all I had to do was confirm that deletion of the Certificate and run AutoSSL?

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Pretty much. Once I removed the expired one it went out and got the new one when I ran it.

 

It won't replace a third party certificate (even if it's expired or otherwise invalid), so it kept ignoring your main domain until I removed the expired cert.

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