merni Posted March 29, 2021 Share Posted March 29, 2021 (edited) My username on Ricky is merni. I would like it to be moved to Johnny while Ricky is down. (I created a test account mernitmp on Johnny, this can be deleted if my original account is moved). Edit: Also, I would like to retain my merni.heliohost.org domain, not move to heliohost.us Edited March 29, 2021 by merni Link to comment Share on other sites More sharing options...
Talk Sick Posted March 29, 2021 Share Posted March 29, 2021 A few things: You can either delete the account yourself or it will be suspended upon moving. When moving, everything will be retained. Domain, files, everything. When Ricky comes back up, your account will be moved back. Escalating to a root admin... Link to comment Share on other sites More sharing options...
wolstech Posted March 30, 2021 Share Posted March 30, 2021 We are unable to move Ricky accounts to Johnny for free. If we did, everyone else on Ricky would want to do that as well just so their site isn't down. Johnny doesn't have the capacity for all of those accounts. Restoring it on Johnny also means it wouldn't move back on its own when Ricky is back up. Since you've already created a new one anyway, please use that for now. Link to comment Share on other sites More sharing options...
Talk Sick Posted March 30, 2021 Share Posted March 30, 2021 We are unable to move Ricky accounts to Johnny for free. If we did, everyone else on Ricky would want to do that as well just so their site isn't down. Johnny doesn't have the capacity for all of those accounts. Restoring it on Johnny also means it wouldn't move back on its own when Ricky is back up. Since you've already created a new one anyway, please use that for now.Since this was unbeknownst to me, it won't happen again. Thanks for the info Link to comment Share on other sites More sharing options...
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