alaister Posted April 5, 2021 Share Posted April 5, 2021 I ordered a Redis server on redislabs.com. I can connect to my redis from my computer, but my website on Tommy cannot. Please allow port 15071 to connect to external redis server. I am using Tommy. Thank you very much. Link to comment Share on other sites More sharing options...
wolstech Posted April 5, 2021 Share Posted April 5, 2021 What is the IP address of the remote server? Link to comment Share on other sites More sharing options...
alaister Posted April 5, 2021 Author Share Posted April 5, 2021 The hostname is redis-15071.c1.us-west-2-2.ec2.cloud.redislabs.com:15071. Link to comment Share on other sites More sharing options...
wolstech Posted April 5, 2021 Share Posted April 5, 2021 Outbound port opened. Note that our firewall doesn't accept hostnames. That hostname seems to resolve to 35.167.241.233 so I opened it for that IP. If this changes, I'll need to update the record to make it work again. 1 Link to comment Share on other sites More sharing options...
alaister Posted April 5, 2021 Author Share Posted April 5, 2021 Thank you very much. Link to comment Share on other sites More sharing options...
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