Jump to content

[Solved] Slow VPS

Recommended Posts


My VPS has slowed to a crawl for the past 8 hours: it started taking time to respond, and now all SSH and HTTP connection attempts are timing out: the only way I know my server is still alive is through a ping. I've seen this happen for short stretches before, but this is the first time it's been down for so long.


Could someone check if this is a problem specific to my server or an issue across all VPSes? The only unusual thing I did today was to try upgrading wallabag (which is a PHP app) on YunoHost; the upgrade failed early because of some connection issues so I think the problem was already there before.


VPS domains: hippo2.heliohost.org and members.snipettemag.com


Thanks in advance!

Link to comment
Share on other sites

By the way, if you need to restart the VPS or anything feel free to do so; everything's down anyway so it's not going to make a difference  :mellow: (just giving you the permission in advance!)

Link to comment
Share on other sites

Your VPS had a process with a memory leak of some sort. It filled all available memory and filled all the swap too, and was maxed out on cpu usage and hard drive usage. The console was completely unresponsive so I did a hard power reset and it seems to have booted up ok now. You might be able to figure out what process went nuts and used up all your memory by looking through the system logs.

Link to comment
Share on other sites

Posted (edited)

Thanks! The runaway process must have taken over again when I checked, because I wasn't able to log in or even ping, but it's stabilised now and I have some inkling as to what the problem was. (My YunoHost had many dyndns processes running; I'm not sure why but I removed the DynDNS domain name since I don't use it anyway).


Do you think there's a way you could provide "hard reset VPS" buttons to users? Just for poweroff and (re)boot. I think it would make things easier, because (a) I won't have to worry about powering off the system in such a way that I can't turn it on again and (b\) if some memory situations happens I can reboot myself instead of having to ask each time. I'm not sure how that would work in your setup though, but maybe you could have an email-based API or something that pushes the vmware buttons internally?

Edited by badrihippo
Link to comment
Share on other sites

This topic is now closed to further replies.

  • Similar Content

    • By ribiry
      welcome I seem to have a problem with installing my vps and moving the site to it When I changed the password, I did not log in with the new password, and I want to complete with you in my account because I paid for one month to try the service please help me My language may be poorly understood
    • By allu62
      With the actual weather in Luxembourg, it's a nightmare to be a non-professional, trying to configure a VPS, when you have to sit with your laptop outside, in order to have Internet access. Nevertheless, the major part of my website is running, DNS issues resolved thanks to the help found in this forum, Perl CGI figured out by myself after some 6 hours of hard work. Today, I configured mail and my server receives emails, including emails with non existing accounts going to a default one. Sending emails seems fine, too. However:
      - Has anyone an idea, what I must do to use webmail? With http://www.mydomain.lu/webmail, I get a "page not found" error (the same for https). To note that there is no webmail folder in my domain's web or mail directory. Have I to run some setup script for Roundcube, that perhaps creates this folder?
      Another problem, that I have no idea how to solve, is awstats. Awstats is actually running, but is only accessible via http. In fact, it does not work with the alias, defined in the generated config, but with an alias I created myself.
      - Is there some additionnal configuration to do, if I want to access the awstas pages with https? And why, when accessing it with http, the pages are immediately displayed, with a "basicauth/require valid user" set for the awstats directory?
      Forgive me for asking, concerning sth that seems evident, but I'm not sure, because Hestia does lots of things automatically.
      - When I changed my SSH port, the connection with PuTTY was timed out. May that be, because I have to open the new port in iptables? And if I change the port, have I to use the new port for secure FTP, too, or are these two things, that have nothing to do with each other?
      Sorry, for all these questions, but the Hestia documentation is limited to some specific points and there are very few webpages, where I found some usefull information. Thanks in advance.
    • By allu62
      My brandnew VPS is running, with Hestia installed. Next step: moving my website (hosted on Tommy) to the VPS. I suppose that this is essentially 3 steps: Create a new domain record, create a new web record and upload the files. Two major questions:
      1. I suppose that HelioHost has to delete my actual DNS records (on Tommy), before I can create new ones?
      2. Must I change server names at my DNS provider's? What are the DNS servers responsible for myvps.heliohost.us? My VPS itself, perhaps?
      Another question concerns security. What should I absolutely do to avoid hacking and other problems?
      Thanks for answer. And thanks for having the possibility to have this amazing experience, that's mostly complete newland for me.
    • By Condorcet
      I want to set up a little website on a reasonably reliable host -- that's free, due to my minimal income -- to implement a calculator that tallies voters' orders of preference using a state-of-the-art algorithm (much better than the Ranked Choice Voting algorithm).  The website won't store any data or transmit data to anyone (except it would of course send the results to the user who types or pastes in the votes).  The site would be just one file, a php5 script that's about 60 kBytes.  To use it, one member of the voting group pastes their orders of preference into the webpage's text field, and then clicks the "tally now" button... it would respond by tallying the results on the server side (using php code) and sending the results as a refreshed webpage.  The webpage is just text with some color-coding, so the bandwidth consumed would also be tiny.
      I'm hoping the partners at Heliohost have the will and a way to spare me from the monthly logins... they seem unnecessary due to the negligible storage and bandwidth that my site would consume, and my free time is very limited.
      This website would not be for my personal benefit or profit.  My goal is to teach the world about this voting system by letting people use it.  This kind of system would have many benefits if used by democracies: It would minimize spoiling (Ranked Choice Voting does NOT eliminate spoiling, contrary to what many of its proponents claim), eliminate the need for primary elections, create a much stronger incentive for politicians to adopt policies similar to the majority-preferred policies they believe the voters themselves would collectively choose (if voters were able to vote directly on issues), end political polarization, reliably defeat extremists, and stabilize policies.  In other words, the goal is to strengthen democracy and save the world.
      The reason that primitive voting methods (including Ranked Choice Voting) cause so many problems is that they count at most one majority.  But the fact is, there's more than one majority when there are more than two candidates, and all of the head-to-head majorities of the complete round robin tournament can be counted given the voters' orders of preference. (The most widely used, most frequently used voting method -- the Robert's Rules procedure for voting on motions -- pays attention only to head-to-head majorities, which are based on relative preferences.  But it's only halfway toward state-of-the-art because it works like a single-elimination tournament, not a round robin tournament.  In other words, the Robert's Rules procedure counts only some of the head-to-head majorities: when there are N alternatives, it counts N-1 majorities to eliminate N-1 alternatives.)  After counting all of the head-to-head majorities of the complete round robin, the best way to construct the order of finish is to process the majorities one at a time, from largest majority to smallest majority, placing each majority's more-preferred alternative ahead of their less-preferred alternative in the order of finish.  The largest-to-smallest processing order is in accord with the heuristic that underpins majority rule: "The larger the number of people who think x is better than y, the more likely it is that x is better than y, all else being equal."  I've attached a screenshot of part of the webpage (before the voters' orders of preference are typed in).  The text in the screenshot provides some additional information about the voting method.

    • By badrihippo
      This is not a specific issue but a general question. Is there a way to manually reboot my HelioHost VPS without contacting customer support?
      I know I can just type reboot in the console to have it restart, but I'm talking about cases where the command line is inaccessible, for example because of high load or an out-of-control process (which happened to me recently). It would be nice if there was some way to expose the vmware commands for a hard power-on/power-off—not that I would use it much, but it'd be a safety net I'd know was there if something went wrong.
  • Create New...