apesin Posted April 26, 2021 Share Posted April 26, 2021 Good day Heliohost, I have paid a sum of $1 I will like my server to be moved to Tommy or Johnny, my site is built with PHP.Transaction ID: 6DM91869ER206951NUsername: ApesinThanks. Link to comment Share on other sites More sharing options...
flazepe Posted April 26, 2021 Share Posted April 26, 2021 This support request is being escalated to our root admins. Link to comment Share on other sites More sharing options...
wolstech Posted April 27, 2021 Share Posted April 27, 2021 This account has been moved to Tommy. Thank you for the donation Link to comment Share on other sites More sharing options...
apesin Posted April 27, 2021 Author Share Posted April 27, 2021 Thanks for the movement, however i have another account with username of niniola can you help me move it too or i will have to make another deposit. Link to comment Share on other sites More sharing options...
wolstech Posted April 27, 2021 Share Posted April 27, 2021 Users are only allowed to have one account. From our terms of service:Each person is allowed to have one account unless permitted in writing by an administrator of HelioHost.We haven't given that permission to anybody in years since there's no good reason for it for 99.99% of users. You can host more than one domain on a single account, and you can buy disk space if you run out. The only thing that used to be approved was a Johnny + Ricky account because of Java support or Python versions, and that was before the days where accounts could be moved. Since it's still archived, you're fine right now. If you want that one moved and restored though, the account apesin will need to be suspended or deleted first. If you would prefer that account instead, I can suspend apesin and move this one for you. Link to comment Share on other sites More sharing options...
apesin Posted April 27, 2021 Author Share Posted April 27, 2021 You can leave the niniola and delete the apesin. I prefer apesin.heliohost.org with the usename of niniolaThanks Link to comment Share on other sites More sharing options...
wolstech Posted April 27, 2021 Share Posted April 27, 2021 Account apesin has been suspended and niniola has been moved to Tommy. Link to comment Share on other sites More sharing options...
apesin Posted April 27, 2021 Author Share Posted April 27, 2021 Thanks Link to comment Share on other sites More sharing options...
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