rumnick Posted May 15, 2021 Share Posted May 15, 2021 Hi, My account has been suspended I guess due to inactivity on my main one. a. User: rumnickb. Server: Lilyc. Domain: cargarage2 Link to comment Share on other sites More sharing options...
flazepe Posted May 15, 2021 Share Posted May 15, 2021 This support request is being escalated to our root admins. Link to comment Share on other sites More sharing options...
wolstech Posted May 15, 2021 Share Posted May 15, 2021 Indeed inactivity. Unsuspended. Give it a few minutes and it'll be up again. Lily accounts go inactive when the cPanel account they're associated with goes inactive. Also, a Lily account that's inactive can be renewed just like a regular account by entering the Lily username at https://heliohost.org/renew/ They do take a few minutes longer than a cPanel account to start working again though. Link to comment Share on other sites More sharing options...
rumnick Posted May 15, 2021 Author Share Posted May 15, 2021 Thank you guys! Link to comment Share on other sites More sharing options...
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