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Question About Tommy & SSL Certificates


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#1 blackcap

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Posted 16 May 2021 - 01:27 AM

Hi there,

 

I heard the SSL certificate process was automatic on Tommy's. Don't know if that's true. But right now my domain shows as not having a valid SSL certificate.

 

Is it because it's still in its creation process? Can I start using it already, for FTP transfers?

 

Thanks!



#2 wolstech

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Posted 16 May 2021 - 02:38 AM

It can take up to 24 hours for it to get a certificate. Also, make sure you do not have a forced SSL redirect on your domain (or that the .well-known folder has an exception). That folder must be accessible over plain HTTP or it will fail.

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#3 blackcap

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Posted 16 May 2021 - 07:24 AM

It can take up to 24 hours for it to get a certificate. Also, make sure you do not have a forced SSL redirect on your domain (or that the .well-known folder has an exception). That folder must be accessible over plain HTTP or it will fail.

I'm still getting a "Primary Domain (No Valid Certificate)" right beside my domain's URL, and trying AutoSSL doesn't work either, but I guess it's just because it hasn't been 24 hours since it was created then. Thanks for the info, if it still doesn't work, I'll let you know!



#4 wolstech

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Posted 16 May 2021 - 09:46 AM

I just manually forced it for you to speed it up. It was scheduled to check at 5:37PM, so if I hadn't, you would've gotten it in another 12 hours.

Now that I did that, you'll probably get it within 2 hours or so.

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