sureshpi Posted June 7, 2021 Share Posted June 7, 2021 I was not using heliohost for couple of months and its in inactive mode. Could you please unarchive it, when time permits. Thank you. Quote Link to comment Share on other sites More sharing options...
robertzo Posted June 7, 2021 Share Posted June 7, 2021 You can easily unarchive it by using this link: https://www.heliohost.org/renew/ Quote Link to comment Share on other sites More sharing options...
Byron Posted June 7, 2021 Share Posted June 7, 2021 Unarchiving... @robertzo - that link won't actually unarchive an account once it's archived. It'll just renew an account if they haven't logged in after 30 days. Quote Link to comment Share on other sites More sharing options...
robertzo Posted June 7, 2021 Share Posted June 7, 2021 Oh, because it said that his account was archived because he didn't log in every 30 days. Quote Link to comment Share on other sites More sharing options...
Byron Posted June 7, 2021 Share Posted June 7, 2021 Done Quote Link to comment Share on other sites More sharing options...
wolstech Posted June 7, 2021 Share Posted June 7, 2021 @robertzo: it doesn't matter why an account is archived, once it's archived, there's no way for a user to restore it themselves. Quote Link to comment Share on other sites More sharing options...
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