zuhib Posted July 7, 2021 Share Posted July 7, 2021 what is helio's host server as i keep getting this error : Connection failed : SQLSTATE[HY000] [1045] Access denied for user 'user_admin'@'tommy.heliohost.org' (using password: YES)Warning: Cannot modify header information - headers already sent by (output started at /home//public_html/app/db.conn.php:19) in /home//public_html/app/http/signup.php on line 25 Link to comment Share on other sites More sharing options...
Talk Sick Posted July 8, 2021 Share Posted July 8, 2021 This support request is being escalated to our root admins. Link to comment Share on other sites More sharing options...
Krydos Posted July 8, 2021 Share Posted July 8, 2021 There is no user with the username 'user'. The mysql user that you create has to have your cpanel username and an underscore. The part that comes after the underscore you choose yourself when you create the user. All together it would look like zuhib_admin or something like that. You need to edit your config file and put a real mysql user not the example user_admin. Link to comment Share on other sites More sharing options...
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