man95 Posted July 22, 2021 Share Posted July 22, 2021 Hello, my account was inactive, but I've renew it, and when I login, I redirected to this page Can I do backup? and how? my account : man95.heliohost.us Link to comment Share on other sites More sharing options...
Krydos Posted July 22, 2021 Share Posted July 22, 2021 21 minutes ago, man95 said: Can I do backup? and how? https://www.heliohost.org/backup/ Link to comment Share on other sites More sharing options...
notron07 Posted July 22, 2021 Share Posted July 22, 2021 Hello, I write with a translator. How can I recover a database copy in phpmyadmin as a .sql file? No copy to the e-mail or login. Thank you. log = notron07 mail=notron0755@interia.pl Link to comment Share on other sites More sharing options...
Krydos Posted July 22, 2021 Share Posted July 22, 2021 1 hour ago, notron07 said: How can I recover a database copy in phpmyadmin as a .sql file? Go to https://www.heliohost.org/backup/ Enter your username and email address. Check your email for the download link. Download your cpmove-notron07.tar.gz file. Extract the file on your computer. Navigate to cpmove-notron07/mysql/ Copy the .sql files you need. Link to comment Share on other sites More sharing options...
johnny6 Posted July 23, 2021 Share Posted July 23, 2021 is there a way to access email? I used the cPanel webmail email for some website. Now I could not change the email. Link to comment Share on other sites More sharing options...
Krydos Posted July 23, 2021 Share Posted July 23, 2021 56 minutes ago, johnny6 said: is there a way to access email? I used the cPanel webmail email for some website. Go to https://www.heliohost.org/backup/ Enter your username and email address. Check your email for the download link. Download your cpmove-free3.tar.gz file. Extract the file on your computer. Navigate to cpmove-free3/homedir/mail/slideshare.heliohost.org/ Each directory here is a different email address. Your emails are files located in the /cur/ directory of each email address with names like 1624619090.M994159P18382.ricky.heliohost.org,S=31576,W=32036:2,S Link to comment Share on other sites More sharing options...
man95 Posted July 23, 2021 Share Posted July 23, 2021 23 hours ago, Krydos said: https://www.heliohost.org/backup/ can I do it even if my website is still redirected to https://tommy.heliohost.org/cgi-sys/inactivepage.cgi ? Link to comment Share on other sites More sharing options...
Krydos Posted July 23, 2021 Share Posted July 23, 2021 Yes, your account is in the backup system. Link to comment Share on other sites More sharing options...
notron07 Posted July 23, 2021 Share Posted July 23, 2021 No Backup I cannot find a backup for notron07 and notron0755@interia.pl. You could try again, or open a ticket to see if an admin can help you find your backup. the database works online, no copying possible? Link to comment Share on other sites More sharing options...
Krydos Posted July 23, 2021 Share Posted July 23, 2021 4 hours ago, notron07 said: I cannot find a backup for notron07 and notron0755@interia.pl. You're on Johnny. That server isn't done backing up yet. Only Tommy and Ricky are done. Johnny is estimated to finish in 3 days. Link to comment Share on other sites More sharing options...
Farizul Islam Shihab Posted July 24, 2021 Share Posted July 24, 2021 Thanks... Link to comment Share on other sites More sharing options...
Krydos Posted July 24, 2021 Share Posted July 24, 2021 16 minutes ago, Bartas said: Where is the free hosting you said you have? We will be providing free hosting again as soon as we rebuild our servers with Plesk. Link to comment Share on other sites More sharing options...
hauffman Posted July 26, 2021 Share Posted July 26, 2021 How can i regain access to my email? Link to comment Share on other sites More sharing options...
wolstech Posted July 26, 2021 Share Posted July 26, 2021 Your email can be found in your backup. Krydos explained to someone else how to get mail from a backup here: Link to comment Share on other sites More sharing options...
Dave Zachariah Posted July 27, 2021 Share Posted July 27, 2021 When can we expect the servers to be back online? I had a very important project hosted over there Link to comment Share on other sites More sharing options...
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