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[Solved] unarchive account please


taotao

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  • 2 weeks later...
On 7/30/2021 at 8:45 PM, Krydos said:

Only active accounts were automatically added to the backup system. Since your account was archived it had to be added manually. You should be able to download it from https://www.heliohost.org/backup/ now.

downloaded, thanks a lot.

My website was inactive. Could you active it at this time or I need to wait until upgrading is done.?

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1 hour ago, taotao said:

downloaded, thanks a lot.

My website was inactive. Could you active it at this time or I need to wait until upgrading is done.?

You have several options:

  1. Wait until the server is rebuilt. This could take a few months.
  2. Buy a vps and transfer your site there. You can find them here: VPS Plans | HelioHost
  3. Use a temporary host until the server is rebuilt.
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