welcome I seem to have a problem with installing my vps and moving the site to it When I changed the password, I did not log in with the new password, and I want to complete with you in my account because I paid for one month to try the service please help me My language may be poorly understood
My brandnew VPS is running, with Hestia installed. Next step: moving my website (hosted on Tommy) to the VPS. I suppose that this is essentially 3 steps: Create a new domain record, create a new web record and upload the files. Two major questions:
1. I suppose that HelioHost has to delete my actual DNS records (on Tommy), before I can create new ones?
2. Must I change server names at my DNS provider's? What are the DNS servers responsible for myvps.heliohost.us? My VPS itself, perhaps?
Another question concerns security. What should I absolutely do to avoid hacking and other problems?
Thanks for answer. And thanks for having the possibility to have this amazing experience, that's mostly complete newland for me.
Since a couple of days, I'm unable to connect to tommy through webmail and using web clients (thunderbird). Yesterday, I've tried logging in cpanel with the main heliohost account and I get the following error message
I'm pretty sure my account has not been deactivated, what could be the issue here?
This is not a specific issue but a general question. Is there a way to manually reboot my HelioHost VPS without contacting customer support?
I know I can just type reboot in the console to have it restart, but I'm talking about cases where the command line is inaccessible, for example because of high load or an out-of-control process (which happened to me recently). It would be nice if there was some way to expose the vmware commands for a hard power-on/power-off—not that I would use it much, but it'd be a safety net I'd know was there if something went wrong.