edusete7 Posted August 2, 2021 Share Posted August 2, 2021 Hello, I need someone to help me reactivate my dormant account. It's been a while since 2019. I'm not sure what the server is. Product Oiprodutosonline@gmail.com Thanks. Link to comment Share on other sites More sharing options...
wolstech Posted August 2, 2021 Share Posted August 2, 2021 Accounts cannot be restored at this time since our cpanel licenses have been revoked. Please refer to https://www.helionet.org/index/forum/1-news/ for more information. A backup should exist for this account since it was archived, however it will need to be manually added so you can download it. Escalating this to Krydos for you so he can add the backup in case you want it. Link to comment Share on other sites More sharing options...
Krydos Posted August 2, 2021 Share Posted August 2, 2021 Your backup has been added to https://www.heliohost.org/backup/ Link to comment Share on other sites More sharing options...
edusete7 Posted August 7, 2021 Author Share Posted August 7, 2021 Krydos, Thank you for your attention. I've already downloaded the backup, and saved it to my switch. Now I need more information so I can Use my website on this server. Link to comment Share on other sites More sharing options...
Krydos Posted August 7, 2021 Share Posted August 7, 2021 You'll need to create a new account on Plesk once signups are available again. Then extract the data you need from your backup and upload it to your new Plesk account. Once signups are available we can send you an invite to recreate your account on the same server so you don't have to signup at midnight UTC again. Link to comment Share on other sites More sharing options...
edusete7 Posted August 9, 2021 Author Share Posted August 9, 2021 Em 7/8/2021 às 13h47, Krydos disse: Você precisará criar uma nova conta no Plesk assim que as inscrições estiverem disponíveis novamente. Em seguida, extraia os dados necessários do seu backup e faça o upload para sua nova conta Plesk. Uma vez que as inscrições estejam disponíveis, podemos enviar um convite para recriar sua conta no mesmo servidor para que você não precise se inscrever à meia-noite UTC novamente. Okey obrigado. Ficarei muito grato se me enviar o convite. Mais uma pergunta... Qual é o endereço de Plesk, para que eu possa criar uma nova conta, se eu precisar??? Link to comment Share on other sites More sharing options...
edusete7 Posted August 9, 2021 Author Share Posted August 9, 2021 1 minute ago, edusete7 said: Okey obrigado. Ficarei muito grato se me enviar o convite. Mais uma pergunta... Qual é o endereço de Plesk, para que eu possa criar uma nova conta, se eu precisar??? OK thanks. I will be very grateful if you send me the invitation. One more question... What is Plesk's address, so I can create a new account, if I need it??? Link to comment Share on other sites More sharing options...
Krydos Posted August 9, 2021 Share Posted August 9, 2021 The URL to create a new account is https://www.heliohost.org/signup/ but Plesk isn't available yet and you can't create new accounts right now. Link to comment Share on other sites More sharing options...
Recommended Posts