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Plesk Transition Progress


HelioHost

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We thought people might be wondering how the transition to Plesk is going so here is an update.

We have reduced the size of the Tommy cPanel server from 16 GB of memory down to 10 GB of memory, and created a new Plesk Tommy server with 10 GB of memory. We're going to keep the cPanel version of Tommy running while we continue setting up the Plesk version of Tommy at the same time. Then when the Plesk version of Tommy is ready we will begin moving accounts from cPanel to Plesk with zero downtime. Once all the cPanel accounts are converted into Plesk accounts we will shutdown the cPanel version of Tommy, and increase the memory of the Plesk server to 20 GB. If you have an active account on Tommy you will receive an email when your account is converted to Plesk.

Setting up Plesk is taking a little longer than we expected because we're having trouble getting Plesk to interact with our nameservers. None of the DNS extensions we've tried are working, so we're going to write our own extension which will allow Plesk users to be able to add domains, and update their DNS records. Existing accounts can be moved, and we can write a custom script to edit the DNS records of each account when the account is transferred, but until we get this extension written it won't be possible to edit DNS records through Plesk or add new domains without admin assistance.

After Tommy is done being converted we will begin work on Ricky which shouldn't take nearly as long because we've already worked through all the Plesk issues while setting up Tommy. Then Johnny will be last to be converted. Just like with Tommy we plan to do zero downtime transfers from existing cPanel to Plesk accounts by running duplicate copies of the servers at the same time. We'll provide more details in the coming weeks. Let us know if you have any questions. Thanks for your patience during this unexpected control panel upgrade.

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Way to go!

I can't wait to try the new Plesk architecture, E-specially new features that CPanel doesn't have, such as Windows, Mac, and Linux clients to manage your server!

We're counting on you!

But I have a bad feeling that we will face more Plesk troubles because of their eventual support😥

Also, Is Plesk clients' source code included in your subscription to modify and distribute with control panel?

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15 minutes ago, Sffreesy said:

Also, Is Plesk clients source code included in your subscription to modify and distribute with control panel?

What Plesk clients source code are you referring to?

We have access to all of the server code, and can modify it as much as we want I suppose. The main problem with editing their core code though is any future updates overwrite your changes. This is what we did with cPanel and every time we did an update we would have to go back through and apply all of our changes again. That's why we didn't update cPanel very often. Anyone can download the Plesk code by setting up a VM/VPS and installing Plesk on it with a full featured 15 day trial license.

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7 hours ago, Krydos said:

What Plesk clients source code are you referring to?

Does Plesk provides PC clients (Windows, Mac or Linux) to manage your Heliohost subscription and manager your server?

Or it's only for developers like you (Admins)? 

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1 hour ago, Sffreesy said:

Does Plesk provides PC clients (Windows, Mac or Linux) to manage your Heliohost subscription and manager your server?

Or it's only for developers like you (Admins)?

There are iOS and Android apps, that regular users and admins can use instead of the browser web-based UI. I haven't tried the app yet.

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14 hours ago, Krydos said:

Yeah, the iOS app has similar reviews. One guy called it a "glorified web browser" because it just loads the web UI for the most part instead of being an actual app.

tried the app....seems okay as it does the job if you want to change any minor codes. Comeon its mobile what can we expect more? At least theyre better than cPanel as theyre trying to provide more features...

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On 8/7/2021 at 6:07 PM, Krydos said:

There are iOS and Android apps, that regular users and admins can use instead of the browser web-based UI. I haven't tried the app yet.

In case of TL;DR, just like the Android and iOS version but in Windows.

---------------------------------

But, what about this?

https://www.plesk.com/blog/various/how-to-install-plesk-on-windows/amp/ (Accelerated mobile page) (Delete /amp if you use PC browser)

The page is Windows client installation tutorial and it's not clear to regular users.

Is that for developers only to manage Heliohost servers or also for users?

Also, Did you took this Windows client's source code from Plesk support in the first place to distribute it to Heliohost users, or just simple web control panel (in short)

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18 minutes ago, Sffreesy said:

https://www.plesk.com/blog/various/how-to-install-plesk-on-windows/amp/ (Accelerated mobile page) (Delete /amp if you use PC browser)

The page is Windows client installation tutorial and it's not clear to regular users.

Is that for developers only to manage Heliohost servers or also for users?

That looks like instructions for installing the server. So if you have a Windows server and you wanted to allow users to create accounts on your Windows server. You wouldn't use that as a regular user unless you buy a Windows VPS and want to resell hosting or something.

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37 minutes ago, Krydos said:

That looks like instructions for installing the server. So if you have a Windows server and you wanted to allow users to create accounts on your Windows server. You wouldn't use that as a regular user unless you buy a Windows VPS and want to resell hosting or something.

Oooo...😥

Does that mean that we are going to use browser as usual?😔

However, thanks for everything and good luck building Plesk architecture.

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Your the best guys. A+

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