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[HH#947573] cktrack.heliohost.org connection not secure message


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Username: cktrack, Server: Tommy, Main domain: cktrack.heliohost.org

Help!


I'm getting a "Connection not secure" message when I try to access my website: cktrack.heliohost.org


I need to have the issue resolved before a 6:30 meeting this evening. Is there something you can do to resolve the issue?


Thanks!


David

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Your certificate is expired and cannot be renewed any longer since we no longer have a license for cPanel. Since there is no way to install certificates, the easiest fix for now is to remove your SSL redirect and allow insecure connections. This will be either be in .htaccess, or may be an option in whatever software you're running.

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Thank you.

Will this be resolved once Plesk control panel has been implemented?

David

> On September 8, 2021 at 1:17 PM HelioHost Support wrote:
>
>
>
> Your certificate is expired and cannot be renewed any longer since we no longer have a license for cPanel. Since there is no way to install certificates, the easiest fix for now is to remove your SSL redirect and allow insecure connections. This will be either be in .htaccess, or may be an option in whatever software you're running.
>
>
>
> You may view the status of your ticket by visiting:
>
> https://www.helionet.org/index/index.php?showtopic=44686
>
> Thank you,
> Heliohost support
> https://www.heliohost.org/
> https://www.helionet.org/
>

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Older versions of browsers can accept the expired certificates permanently and continue using the website without alerts.

 

Crude remedy, in case you have any presentation of your website in the 6.30 meeting

# not a solution but a cover up for the meeting only#

 

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