cmh Posted December 4, 2021 Share Posted December 4, 2021 Previously, I donated for access to the tommy. It wasn't much, of course, but it would have helped for access now. I think I used Skrill and the email started with nix*****@***.com or pref******@*****.com Is there any way to restore the queue? Link to comment Share on other sites More sharing options...
flazepe Posted December 5, 2021 Share Posted December 5, 2021 This support request is being escalated to our root admins. Link to comment Share on other sites More sharing options...
Krydos Posted December 6, 2021 Share Posted December 6, 2021 I'm not seeing anything. How much was the donation for, and what was the date of the donation? Link to comment Share on other sites More sharing options...
cmh Posted December 7, 2021 Author Share Posted December 7, 2021 Should be between the two posts https://www.helionet.org/index/topic/28652-question-about-tommy/page/2/#comment-130923 and https://www.helionet.org/index/topic/28705-problem-with-restore-on-tommy/#comment-131005 I don't remember the amount of the donation, but no more than 5 I think Link to comment Share on other sites More sharing options...
wolstech Posted December 7, 2021 Share Posted December 7, 2021 Krydos said in another topic: Quote For the transfer order we are only counting donations from 2019-07-14 [forward] K can confirm, but if their 2017 topic dates are anything to go by, those are going to be too old to be counted. Link to comment Share on other sites More sharing options...
cmh Posted December 7, 2021 Author Share Posted December 7, 2021 Oh, ok, sorry Link to comment Share on other sites More sharing options...
Krydos Posted December 8, 2021 Share Posted December 8, 2021 On 12/3/2021 at 8:36 PM, HelioHost said: We are counting all donations from one year prior to us losing our old licenses in your total. All donations from 2020-07-14 actually. Where did I say 2019 so I can edit it? Link to comment Share on other sites More sharing options...
Krydos Posted December 8, 2021 Share Posted December 8, 2021 I found it and edited it https://www.helionet.org/index/topic/48004-hh948194-my-site-still-closed/?do=findComment&comment=202759 Link to comment Share on other sites More sharing options...
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