igna Posted December 6, 2021 Share Posted December 6, 2021 Hello! I made a donation of $5 in gofoundme but i dont see it. My account: igna email:marcelodelsel@gmail.com Transaction id 5D463948XF675791K Link to comment Share on other sites More sharing options...
Talk Sick Posted December 6, 2021 Share Posted December 6, 2021 This support request is being escalated to our root admins. 1 Link to comment Share on other sites More sharing options...
Krydos Posted December 7, 2021 Share Posted December 7, 2021 What was the date of the donation? Link to comment Share on other sites More sharing options...
igna Posted December 7, 2021 Author Share Posted December 7, 2021 Link to comment Share on other sites More sharing options...
Krydos Posted December 8, 2021 Share Posted December 8, 2021 On 12/3/2021 at 8:36 PM, HelioHost said: We are counting all donations from one year prior to us losing our old licenses in your total. We lost our licenses on 2021-07-14 so all donations after 2020-07-14 count towards the Plesk transfer order. Your donation was in 2019 so it is outside the range. 1 Link to comment Share on other sites More sharing options...
igna Posted December 8, 2021 Author Share Posted December 8, 2021 Sorry for make you lose time🙏and thanks for the reply! Greetings Link to comment Share on other sites More sharing options...
Krydos Posted December 8, 2021 Share Posted December 8, 2021 No problem. Thanks for the donation, but we have to draw the line somewhere. We've existed since 2005 and someone who donated 16 years ago probably isn't around anymore so most of the old donations would be a waste of time to calculate. 1 Link to comment Share on other sites More sharing options...
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