unicenta Posted January 16, 2022 Share Posted January 16, 2022 Hi team, I want to edit my files but I forgot my FTP ID and Password. I need to edit it as soon as possible. Would you please help me? Link to comment Share on other sites More sharing options...
Talk Sick Posted January 17, 2022 Share Posted January 17, 2022 It is your cpanel username and password. I will escalate this in the meantime. Link to comment Share on other sites More sharing options...
Krydos Posted January 17, 2022 Share Posted January 17, 2022 In order to change you password securely go to https://www.heliohost.org/password/ and enter your email address and the new password you would like to use. Please be aware that since cPanel no longer works it will not instantly update your password. Once you have submitted your password through this page make a post here on this thread to let us know that it is done and I can update SFTP with the new password that you submitted. Once submitted the password will instantly be hashed and stored securely so no one, not even me, will ever have access to the plaintext password. Link to comment Share on other sites More sharing options...
unicenta Posted January 19, 2022 Author Share Posted January 19, 2022 Hi Krydos, Thank you for your reply. I have submitted the new password. Thank you. Link to comment Share on other sites More sharing options...
Krydos Posted January 19, 2022 Share Posted January 19, 2022 Alright, try logging in to SFTP now. Protocol: SFTP Host: 65.19.143.6 Port: 1342 Logon Type: Normal User: unicenta Password: <what you submitted> Link to comment Share on other sites More sharing options...
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