Mr Manc Posted January 2, 2010 Share Posted January 2, 2010 Hi I am writing to ask about your hosting sign ups. I have someone in the same house as me that wants to create a hosting account with Heliohost. I have read this in sign up process: Note that you only have one chance to create your account. Please carefully review your submission before finalizing. Only one account is allowed per user. Does this mean they can not create another hosting account? They will be creating it on a different computer but they will be using the same internet connection as my account. So can they create another account? Also is phpBB and wordpress hosting allowed on your hosting? I would just like to get a little more clarification on this this matter. Thanks Link to comment Share on other sites More sharing options...
Byron Posted January 2, 2010 Share Posted January 2, 2010 Let me clarify the two accounts in one household with the administrator before I tell you yes or no. The questions about hosting phpBB and wordpress is yes we allow hosting of both. Link to comment Share on other sites More sharing options...
Mr Manc Posted January 2, 2010 Author Share Posted January 2, 2010 Ok, thank you. I can wait. Link to comment Share on other sites More sharing options...
Byron Posted January 3, 2010 Share Posted January 3, 2010 The administrator said he would manually exempt your ip so that you may have two accounts in your household. Link to comment Share on other sites More sharing options...
Byron Posted January 3, 2010 Share Posted January 3, 2010 This support request is being escalated to our root admin. Link to comment Share on other sites More sharing options...
Ashoat Posted January 3, 2010 Share Posted January 3, 2010 Okay, I've added your IP to the list of IPs exempt from the one-account-per-IP rule. Link to comment Share on other sites More sharing options...
Mr Manc Posted January 3, 2010 Author Share Posted January 3, 2010 Thank you, this is much appreciated. Link to comment Share on other sites More sharing options...
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