hot115 Posted January 3, 2010 Share Posted January 3, 2010 I want to add a new addon domain But there may be some errors when the first time I added it on Jan 1st. When I try to add it again, it shows: QUOTE There was a problem creating the addondomain. Show Details Error from park wrapper: it is already configured. I think it will need some time to take effect. But 1 Week past, it seems not work. I can neither see it in Addon Domains nor in Parked Domains. I wonder if someone can help me to clear the "configured" data , so that I can add it again. My Cpanel user name is "cabale". Thanks in advance! Link to comment Share on other sites More sharing options...
Byron Posted January 3, 2010 Share Posted January 3, 2010 Moved from Questions What is your addon domain name? Link to comment Share on other sites More sharing options...
hot115 Posted January 4, 2010 Author Share Posted January 4, 2010 Moved from Questions What is your addon domain name? my cpanel name: cabale addon domain name:chenqisheng.com help me to clear the "configured" data , so that I can add it again Thanks in advance! Link to comment Share on other sites More sharing options...
Byron Posted January 4, 2010 Share Posted January 4, 2010 Your domain (chenqisheng.com) is showing as being Queued. Check your cpanel and see if it shows an addon domain for me. If it doesn't I'll escalate this to djbob. Link to comment Share on other sites More sharing options...
hot115 Posted January 4, 2010 Author Share Posted January 4, 2010 Your domain (chenqisheng.com) is showing as being Queued. Check your cpanel and see if it shows an addon domain for me. If it doesn't I'll escalate this to djbob. it didn't appear on my addon domains list it shows: No Addon Domains are configured. Link to comment Share on other sites More sharing options...
Byron Posted January 4, 2010 Share Posted January 4, 2010 This support request is being escalated to our root admin. username: cabale domain: cabale.heliohost.org Link to comment Share on other sites More sharing options...
hot115 Posted January 4, 2010 Author Share Posted January 4, 2010 thanks your help Link to comment Share on other sites More sharing options...
Ashoat Posted January 6, 2010 Share Posted January 6, 2010 I'm working on this. See this thread. Link to comment Share on other sites More sharing options...
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