infantex Posted May 21, 2022 Share Posted May 21, 2022 Hello. I learned that some accounts are being transferred to Plesk. I went on to check my ETA and the page says my account is ready to be moved... but I didn't receive any advise by e-mail. Anyway, I think I will stick with my VPS for now while all the Plesk issues are "ironed out". 🙂 Account: infantx Domain: infantex.com.mx Regards, Quote Link to comment Share on other sites More sharing options...
Unknown025 Posted May 21, 2022 Share Posted May 21, 2022 Did you check your email's spam/junk folder? Should be sent from support@heliohost.org, with the subject "Are you ready for Plesk?". Quote Link to comment Share on other sites More sharing options...
Krydos Posted May 22, 2022 Share Posted May 22, 2022 The email was sent to jo.....ar@hotmail.com if that helps you find it. Quote Link to comment Share on other sites More sharing options...
infantex Posted May 25, 2022 Author Share Posted May 25, 2022 OK. My day-to-day email is the GMail one (which is configured to retrieve mail from Hotmail... but I think POP does not retrieve from the spam folder). I just logged into Hotmail and didn't find the "Are you ready for Plesk" email in the spam folder. Older one was from May 10, though, so if it was from a previous date, it's been already purged. I added support@heliohost.org to the whitelist on Hotmail to avoid this problem in the future (if that is what actually happened). Regards, Quote Link to comment Share on other sites More sharing options...
Krydos Posted May 25, 2022 Share Posted May 25, 2022 The invitation email was sent on 2022-05-06 so maybe it has already been automatically deleted from the junk mail box. I sent another invite to your hotmail. We could also change your contact email address if you're more likely to see our emails in gmail. Quote Link to comment Share on other sites More sharing options...
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