ehit Posted May 23, 2022 Share Posted May 23, 2022 Hello My account on tommy got transferred to plesk last week, but the website is not working till now User Name is : rvn Link : https://rvn.heliohost.org/ Quote Link to comment Share on other sites More sharing options...
Unknown025 Posted May 23, 2022 Share Posted May 23, 2022 Have you tried checking the error logs to see what the issue might be? In Plesk that's located under Websites & Domains > Dev Tools > Logs. This will list all the requests handled by your site, and any errors associated. Quote Link to comment Share on other sites More sharing options...
Krydos Posted May 23, 2022 Share Posted May 23, 2022 A common cause of 500 errors after moving to Plesk is the .htaccess files. A quick way to check if that's the issue is rename the .htaccess to something like .htaccess-old temporarily to see if the error goes away. There are some syntax inside .htaccess files that worked on cPanel, but don't work on Plesk. I may be able to enable the missing commands eventually. Getting new account creation set up is a higher priority right now though. Quote Link to comment Share on other sites More sharing options...
ehit Posted May 24, 2022 Author Share Posted May 24, 2022 6 hours ago, Krydos said: A common cause of 500 errors after moving to Plesk is the .htaccess files. A quick way to check if that's the issue is rename the .htaccess to something like .htaccess-old temporarily to see if the error goes away. There are some syntax inside .htaccess files that worked on cPanel, but don't work on Plesk. I may be able to enable the missing commands eventually. Getting new account creation set up is a higher priority right now though. Ok. It Helped. Now its working. Thank you. Quote Link to comment Share on other sites More sharing options...
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