unisan2 Posted May 29, 2022 Share Posted May 29, 2022 Transaction code: 9C268840AS553462J. email: kingsbishop25@gmail.com user:unisan1 Waiting for update ETA for Plesk Thanks in advance Quote Link to comment Share on other sites More sharing options...
Krydos Posted May 29, 2022 Share Posted May 29, 2022 There you go https://www.heliohost.org/eta/?u=unisan1 You are now #1 in line to be moved. I usually send the invites about 12 hours from now. Be sure to keep an eye on your email address. Quote Link to comment Share on other sites More sharing options...
unisan2 Posted May 31, 2022 Author Share Posted May 31, 2022 I can't login to Plesk and all files HTML with heliohost.org domain give an 500 Error. Can you solve this problem? Thanks in advance. Quote Link to comment Share on other sites More sharing options...
Krydos Posted May 31, 2022 Share Posted May 31, 2022 You can't login through the website yet. If you read the second email gives you the link to login. The 500 errors are probably unsupported .htaccess syntax. A quick way to check is to rename them to .htaccess-old and if the 500 error goes away you know there is something in there that Plesk doesn't like. If you read the error log it will say exactly what the 500 error is for. Quote Link to comment Share on other sites More sharing options...
unisan2 Posted May 31, 2022 Author Share Posted May 31, 2022 Excuse me, where can I find the .htaccess file? Quote Link to comment Share on other sites More sharing options...
Krydos Posted May 31, 2022 Share Posted May 31, 2022 If you login to Plesk and go to Websites & Domains > File Manager > public_html and then scroll down you can see the file named .htaccess. There is a dropdown box and you can click rename. Quote Link to comment Share on other sites More sharing options...
unisan2 Posted May 31, 2022 Author Share Posted May 31, 2022 I've renamed the file, but Error 500 remains. Quote Link to comment Share on other sites More sharing options...
unisan2 Posted May 31, 2022 Author Share Posted May 31, 2022 In the Log Folder, I found this: Quote Link to comment Share on other sites More sharing options...
wolstech Posted May 31, 2022 Share Posted May 31, 2022 That error means you didn't rename the right file. I renamed the .htaccess file in public_html for you and now see a default apache page (which is not surprising since there's no index file...). I would suggest creating an index page to hide that. Quote Link to comment Share on other sites More sharing options...
unisan2 Posted May 31, 2022 Author Share Posted May 31, 2022 Thanks! Now seems is all ok! Quote Link to comment Share on other sites More sharing options...
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