zekus Posted July 25, 2022 Share Posted July 25, 2022 Hi Support team, I donated 1 USD. PayPal transaction id: 9BC07512EX332291P HelioNet e-mail address differs from PayPal. I would like to remain on the same user account for the Plesk move. Thank you in advance for the invitation link. Many Thanks, Zekus Quote Link to comment Share on other sites More sharing options...
Krydos Posted July 25, 2022 Share Posted July 25, 2022 I can't find anything with that transaction ID. What was the date of the donation? Quote Link to comment Share on other sites More sharing options...
zekus Posted July 26, 2022 Author Share Posted July 26, 2022 The time was 6 Jan 2018, 00:02:21 GMT. Should you still cannot find the transaction, can I sent the photo proof via PM to you? Quote Link to comment Share on other sites More sharing options...
wolstech Posted July 26, 2022 Share Posted July 26, 2022 It's too old to be counted. We only count donations after July 14, 2020 for the migrations. Also, Paypal's history doesn't go back that far either. You'll need to donate again. Quote Link to comment Share on other sites More sharing options...
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