garrigue Posted September 6, 2022 Share Posted September 6, 2022 Hello, is it possible to get a subdomain like 900m.heliohost.org or .whatever please? If yes, my username is garrigue This subdomain would be linked to the "900m" folder that I create in the root. this subdomain is not the main domain, juliengarrigue.com remain the main domain Thank you Link to comment Share on other sites More sharing options...
Talk Sick Posted September 7, 2022 Share Posted September 7, 2022 This support request is being escalated to our root admins. Link to comment Share on other sites More sharing options...
Krydos Posted September 7, 2022 Share Posted September 7, 2022 18 hours ago, garrigue said: subdomain like 900m.heliohost.org or .whatever please? This subdomain would be linked to the "900m" folder that I create in the root. We no longer offer .heliohost.org subdomains because Facebook and some other internet companies are too dumb to differentiate between paypalphishing.heliohost.org and heliohost.org so our main domain got banned from a lot of places. We managed to get it all cleaned up and then we bought heliohost.us to prevent that from happening to our main domain again. I created 900m.heliohost.us for you and pointed it at the 900m directory. 2 Link to comment Share on other sites More sharing options...
garrigue Posted September 8, 2022 Author Share Posted September 8, 2022 Thank you, this is perfect ! Link to comment Share on other sites More sharing options...
garrigue Posted September 9, 2022 Author Share Posted September 9, 2022 Hello, I think there is a redirection name resolving or a direction problem, according to the error message, it looks like something is pointing to the folder home/juliengarrigue.com/900m instead of home/900m I've checked the file manager and I noticed a folder named 900m.heliohost.us I moved the content of 900m folder to 900m.heliohoet.us but I reach a 404 page. If it's necessary and easier for you, do not hesitate to move files and subfolders of 900m folder to 900m.heliohost.us there are just the Moodle files to start the installation process. However, I have another question, how can I reach this folder without passing by subdomain name resolution ? I mean, I've tried http://65.19.141.77/garrigue/900m and http://65.19.141.77/900m none of them are working. Thank you Link to comment Share on other sites More sharing options...
Krydos Posted September 9, 2022 Share Posted September 9, 2022 26 minutes ago, garrigue said: Hello, I think there is a redirection name resolving or a direction problem, according to the error message, it looks like something is pointing to the folder home/juliengarrigue.com/900m instead of home/900m That's probably in your software configuration file then, because Plesk is set up correctly. I created a file name test.html in the 900m folder and as you can see it is accessible. https://900m.heliohost.us/test.html Is there a config.php or anything for your software that needs to have the path entered in? 26 minutes ago, garrigue said: However, I have another question, how can I reach this folder without passing by subdomain name resolution ? I mean, I've tried http://65.19.141.77/garrigue/900m and http://65.19.141.77/900m That's not possible without a dedicated IP which costs $2 per month. Is there any particular reason you need to access it by IP number? Link to comment Share on other sites More sharing options...
garrigue Posted September 9, 2022 Author Share Posted September 9, 2022 5 hours ago, Krydos said: Is there a config.php or anything for your software that needs to have the path entered in? I have no clue, please have a look here: https://900m.heliohost.us/install.php 5 hours ago, Krydos said: Is there any particular reason you need to access it by IP number? Not at all, I was just wondering if I could have a direct alternative to reach the 900m folder instead of 900.heliohost.us Thank you Link to comment Share on other sites More sharing options...
Krydos Posted September 10, 2022 Share Posted September 10, 2022 The error message is Type of xml_format_exception::$line must be int (as in class Exception) If you google that error the first link is https://moodle.org/mod/forum/discuss.php?d=429511 And the first response in that thread says you will get that error if you try to use php 8.0+ and Moodle requires PHP 7.4. Which version of PHP are you using? Link to comment Share on other sites More sharing options...
garrigue Posted September 12, 2022 Author Share Posted September 12, 2022 Thank you very much for your expertise. After switching to PHP 7.4, it works. However, during the installation process I noticed the installation path seems to be wrong and I can't change it, it's seems automatically detected by the installation process : juliengarrigue.com is supposed to be my personnal website You see by your eyes here: https://900m.heliohost.us/install.php Thank you very much for your help. Best regards, Julien Link to comment Share on other sites More sharing options...
wolstech Posted September 12, 2022 Share Posted September 12, 2022 (edited) This is by design. Unlike the cPanel days, with Plesk your home folder has the name of the main domain instead of the username. I hate this too as changing the main domain breaks everything now. That said, because of this design, every additional domain you have will have a path that appears to be "inside" your main domain (though it's not, that second juliengarrigue.com folder, which is inside your home folder of the same name, is probably the actual docroot of your main domain). The path Moodle is showing is just the full server path of that 900m folder you see in file manager. Edited September 12, 2022 by wolstech Clarify Link to comment Share on other sites More sharing options...
Krydos Posted September 13, 2022 Share Posted September 13, 2022 11 hours ago, wolstech said: I hate this too as changing the main domain breaks everything now. Me too. Link to comment Share on other sites More sharing options...
garrigue Posted September 14, 2022 Author Share Posted September 14, 2022 On 9/12/2022 at 5:19 PM, wolstech said: This is by design. Unlike the cPanel days, with Plesk your home folder has the name of the main domain instead of the username. I hate this too as changing the main domain breaks everything now. That said, because of this design, every additional domain you have will have a path that appears to be "inside" your main domain (though it's not, that second juliengarrigue.com folder, which is inside your home folder of the same name, is probably the actual docroot of your main domain). The path Moodle is showing is just the full server path of that 900m folder you see in file manager. Thank you for clarify! Best regards, Julien Link to comment Share on other sites More sharing options...
garrigue Posted September 14, 2022 Author Share Posted September 14, 2022 On 9/13/2022 at 5:17 AM, Krydos said: Me too. Me too Thank you for your efficient help guys! Cheers Julien Link to comment Share on other sites More sharing options...
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