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Emails sent to gmail addresses from tommy2.heliohost.org are being blocked


cktrack
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Emails sent to gmail addresses from tommy2.heliohost.org are being blocked.  Can you set up Gmail Postmaster Tools so the emails can get through?

Here's the link:

https://support.google.com/mail/answer/9981691?visit_id=637993651592613608-1982383301&rd=1

Here are some instructions:

https://help.activecampaign.com/hc/en-us/articles/360002134140-Check-your-domain-reputation-with-Google-Postmaster#check-your-domain-reputation-with-google-postmaster-0-0

Thanks!

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We know, we've tried. In fact, we've actually spoken to an actual person at Google and they've refused to fix it. It's because we often deal with hacked accounts (and when it was possible to create accounts, abusive users) who send phishing email.

In fact, this is enough of an issue that we have a News post telling people not to use our services with Gmail (https://www.helionet.org/index/topic/53714-problems-with-gmail/) and we even implemented Discord notifications for stuff like invites because of it (https://www.helionet.org/index/topic/53746-discord-notifications/)

 

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1 hour ago, cktrack said:

Can you set up Gmail Postmaster Tools so the emails can get through?

Postmaster tools doesn't actually increase the chances of emails being delivered. It just gives you some information on why emails might not going through so you can try to fix it. If you send an email to https://www.mail-tester.com/ and post the results we can go through the list of problems and get them fixed. Most likely you don't have DKIM or SPF set up correctly or something. Even with perfect emails the chances of Gmail not deleting your emails are slim though. You're better off just not using Gmail anymore.

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