costcowh Posted November 23, 2022 Share Posted November 23, 2022 Hello sir i need help please tell me how i can solve this issue when ever I'm trying to install magento using official magento application in Plesk panel after sometime it an error appeared mentioned below and second please help me out how i can change PHP.ini settings myself Error: Unable to install the app because its installation requirements are not met. Contact your hosting provider to resolve this problem. Requirements PHP limits The PHP memory limit is 128M bytes. The app requires at least 512M bytes. PHP extension The 'mcrypt' extension was not found. Quote Link to comment Share on other sites More sharing options...
Krydos Posted November 24, 2022 Share Posted November 24, 2022 What is your username? Quote Link to comment Share on other sites More sharing options...
costcowh Posted November 24, 2022 Author Share Posted November 24, 2022 Username: karachi1 Main domain: karachi1.heliohost.us Quote Link to comment Share on other sites More sharing options...
Krydos Posted November 24, 2022 Share Posted November 24, 2022 Are you trying to install Magento on karachi1.heliohost.us or another domain? Quote Link to comment Share on other sites More sharing options...
costcowh Posted November 24, 2022 Author Share Posted November 24, 2022 Another domain kaayoutfits.com Quote Link to comment Share on other sites More sharing options...
Krydos Posted November 24, 2022 Share Posted November 24, 2022 Since Plesk comes with such an old version of Magento you probably can't use PHP 8.1. If you want to use the latest version of Magento you'll need to install it from source. It looks like Magento 2.1.0 provided by Plesk supports up to PHP 7.0, but not higher than that. The extension mcrypt was removed in PHP 7.2 I believe so that would explain why it's still looking for that. The latest version of Magento is 2.4.5 released a month ago. The version of Magento provided by the Plesk installed is 2.1.0 which was released in 2016 and reached end of life over 3 years ago. https://endoflife.date/magento Quote Link to comment Share on other sites More sharing options...
costcowh Posted November 24, 2022 Author Share Posted November 24, 2022 okay sir please change my Php setting open_basedir to None at this time my open_basedir setting is {WEBSPACEROOT}{/}{:}{TMP}{/} please change it to None i need to install CS Cart Shop Quote Link to comment Share on other sites More sharing options...
Krydos Posted November 25, 2022 Share Posted November 25, 2022 Open_basedir prevents you from accessing files in other people's accounts. We will not be setting it to none because then you could access other people's files which would be both a privacy concern as well as a security vulnerability. If you need open_basedir disabled you'll need to get a VPS. Quote Link to comment Share on other sites More sharing options...
costcowh Posted November 25, 2022 Author Share Posted November 25, 2022 okay Quote Link to comment Share on other sites More sharing options...
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