eotsr Posted January 2, 2023 Share Posted January 2, 2023 Can you wipe VPS36 for me and reinstall the OS? I attempted to install hestia control panel using putty. Half way through the install it crashed. I tried to restart the install of hestia and was unable to. It said that admin did not exist, so I went to my VPS via web browser to see if hestia had actually been installed and it was. I was also able to login to hestia and make some changes to my VPS ( Changed Hostname from VPS36 to URBIZNOW.com, pointed domain name to VPS, Installed sample website/webpage). I logged out of hestia and went to load my site. Everything worked fine. I then attempted to log back into hestia but was unsuccessful. It seems hestia has a problem with saving the password that I set to log in, so I decided that installing a different control panel would be better for me. After some searching online, I found that hestia cannot be uninstalled. Then I stumbled across a post from someone who had managed to purge hestia from their server then they re-installed. I figured I would give that a try before re-installing the OS. I then opened putty and attempted to access my VPS and it said Access Denied. Out of frustration I created my first post/support request to wipe my VPS and re-install OS. I change that request a short while later because I managed to access the server, so I thought. Tired of messing with it, I decided to go to sleep. When I awoke I attempted to Access VPS through putty(No Success), I tried to load hestia(No Success), I tried to view webpage that I uploaded(No Success). The only thing that I can do is log into my helios account. Can someone please help me? Link to comment Share on other sites More sharing options...
Talk Sick Posted January 2, 2023 Share Posted January 2, 2023 This support request is being escalated to our root admins. Link to comment Share on other sites More sharing options...
eotsr Posted January 2, 2023 Author Share Posted January 2, 2023 Thank you. Your assistance is greatly appreciated. Happy New Year to you. Link to comment Share on other sites More sharing options...
Krydos Posted January 3, 2023 Share Posted January 3, 2023 I'm assuming this is a duplicate because I already rebuilt this VPS a few hours ago. You only need to request it once. Link to comment Share on other sites More sharing options...
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