ricardao Posted January 6, 2023 Share Posted January 6, 2023 Plan change johnny to tommy and main domain Hello, I made a small donation in order to create a plesk account with tommy, however I already had an account and was informed that I had to change plans. for that I should create a ticket, which step by step should I follow now? I would like to reload the account (clean and start from scratch) I would also like the main domain to be: ricm.dev add domains : ricm.dev api.ricm.dev developer.ricm.dev my login/my account is: ricmlima Link to comment Share on other sites More sharing options...
Talk Sick Posted January 6, 2023 Share Posted January 6, 2023 Main domain changed. Make sure you changed the Nameservers to: ns1.heliohost.org and ns2.heliohost.org The rest of the support request is being escalated to our root admins. Link to comment Share on other sites More sharing options...
Krydos Posted January 7, 2023 Share Posted January 7, 2023 I have deleted your Johnny account and sent you an invite to create a Tommy account. Let us know if you run into any issues. Once your account is created let me know and I can add the subdomains for you. Link to comment Share on other sites More sharing options...
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