Jump to content

[Solved] SSL/TLS Certificate problem


jdauthre

Recommended Posts

I am having a problem with my SSL/TLS Certificate for videowerks.helioho.st, the site has been up for a couple of days but is still unsecured.  On the control panel it says issues will be resolved automatically,  is there a problem or am I being impatient?

Thanks

jdauthre

Link to comment
Share on other sites

Fixed. it was because you had the option for wildcard certificate enabled (we don't support wildcard certificates at the moment due to lack of DNS integration). I turned that option off and reissued it...it succeeded.

It may take up to 2 hours for the new cert to take effect.

Link to comment
Share on other sites

Also just a heads up that your account's contact email looks like its set to an address hosted on the account. We don't recommend doing this as you won't be able to receive things like password resets or various service notices this way (if you forgot your password, you won't be able to check the email to get the reset link...).

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...