ignacio Posted June 3, 2010 Share Posted June 3, 2010 DOMAIN: www.stroitelei.com First at all, thank you for the service you provide. I see in CPanel that awstats, analog and webalizer are locked out by administrator, so can you unlock this services or there is a way for users to do it? thank you again Ignacio Link to comment Share on other sites More sharing options...
Byron Posted June 3, 2010 Share Posted June 3, 2010 All of those should be enabled. Just click onto the links that say Awstats and Webalizer. Link to comment Share on other sites More sharing options...
ignacio Posted June 3, 2010 Author Share Posted June 3, 2010 When I click Awstats and Webalizer this is the message I get: "There are no domains which have Awstats/Webalizer stats to display" Link to comment Share on other sites More sharing options...
Byron Posted June 3, 2010 Share Posted June 3, 2010 I get the same message with Webalizer but Awstats is working for me. How long has your site been up? Link to comment Share on other sites More sharing options...
ignacio Posted June 3, 2010 Author Share Posted June 3, 2010 One month more or less Link to comment Share on other sites More sharing options...
Byron Posted June 3, 2010 Share Posted June 3, 2010 This support request is being escalated to our root admin. Link to comment Share on other sites More sharing options...
Ashoat Posted June 3, 2010 Share Posted June 3, 2010 You should be able to view AWStats, but be unable to update it. Is this not the case? Link to comment Share on other sites More sharing options...
ignacio Posted June 4, 2010 Author Share Posted June 4, 2010 I'm unable to view Awstats. When I try it I get the message "There are no domains which have awstats stats to display." Link to comment Share on other sites More sharing options...
Ashoat Posted June 4, 2010 Share Posted June 4, 2010 Okay, do this: 1) Select "Choose Log Programs" in your cPanel. 2) Click the checkbox for awstats next to whatever domain you want it for. 3) Wait 24 hours. You should see stats appear for your domain. Link to comment Share on other sites More sharing options...
ignacio Posted June 5, 2010 Author Share Posted June 5, 2010 Now I can see Awstats! Once again, thank you for the service you provide Link to comment Share on other sites More sharing options...
Ashoat Posted June 5, 2010 Share Posted June 5, 2010 No problem Link to comment Share on other sites More sharing options...
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