Jump to content


Photo

hosting account has been suspended yesterday but can't renew it now.


  • Please log in to reply
4 replies to this topic

#1 GBASP

GBASP

    Newbie

  • Members
  • 7 posts

Posted 07 August 2010 - 03:35 AM

Hi...I received an email yesterday(6th augest)

Dear gbasp,
Your hosting account at HelioHost has been suspended as a result of account inactivity. If you want to keep your account, please renew it by visiting http://www.heliohost...?username=gbasp. If you do not renew your hosting suscription within a week, your account will be permanently deleted. This is your final warning.

It says "If you do not renew your hosting suscription within a week...".means that I should have a week to renew it,but when I renewed it today,there came an error:
"We're sorry, but we either could not find that account in the database, or it is not listed as inactive. Please contact an administrator if you feel this message is in error. "

Oh...my God...Can you help me...administrator ...Thanks a lot!

#2 Wizard

Wizard

    Rank X Member

  • Moderators
  • 2,922 posts
  • Gender:Male
  • Interests:Sleeping.

Posted 07 August 2010 - 05:34 AM

Your account is fine.

Pacman emerges victorious!


#3 GBASP

GBASP

    Newbie

  • Members
  • 7 posts

Posted 07 August 2010 - 06:26 AM

QUOTE (Wizard @ Aug 7 2010, 01:34 PM) <{POST_SNAPBACK}>
Your account is fine.

Oh...Thank you very much><
By the why,I wana know how to keep my account activity.should I need log in to my Cpanel as often as possible?Or how many times should I log in per month?

#4 Wizard

Wizard

    Rank X Member

  • Moderators
  • 2,922 posts
  • Gender:Male
  • Interests:Sleeping.

Posted 07 August 2010 - 07:53 PM

Once or twice a month should be fine.

Pacman emerges victorious!


#5 GBASP

GBASP

    Newbie

  • Members
  • 7 posts

Posted 08 August 2010 - 03:16 AM

I got it...Thanks~_~




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users