Simion B Posted October 12, 2010 Share Posted October 12, 2010 I am having trouble logging onto my site from certain ip addresses cpanel works on one but then neither my site or cpanel loads from another. All i get is host not found. Any assistance would be grateful my site is http://www.churchillmanagement.heliohost.org and account name is simionb. Thanks in advance, Simion Quote Link to comment Share on other sites More sharing options...
Byron Posted October 12, 2010 Share Posted October 12, 2010 We are aware of the situation and hopefully it will be resolved soon. Quote Link to comment Share on other sites More sharing options...
Simion B Posted October 12, 2010 Author Share Posted October 12, 2010 I'm guessing all this is a few problems integrating charlie into the system? Quote Link to comment Share on other sites More sharing options...
Byron Posted October 12, 2010 Share Posted October 12, 2010 No I don't think it has anything to do with Charlie. Last I heard from djbob is he wasn't sure but he was looking into it. Quote Link to comment Share on other sites More sharing options...
xroft Posted October 12, 2010 Share Posted October 12, 2010 I have this problem too. It's error in work HELIOHOST's DNS-servers... Dear administration, please, check it. Quote Link to comment Share on other sites More sharing options...
seacatt Posted October 12, 2010 Share Posted October 12, 2010 No I don't think it has anything to do with Charlie. Last I heard from djbob is he wasn't sure but he was looking into it. Hi all, I'm having the same problem: Nameserver trace for www.tiltparty.org: Looking for who is responsible for root zone and followed d.root-servers.net. Looking for who is responsible for org and followed a2.org.afilias-nst.info. Looking for who is responsible for tiltparty.org and followed ns1.heliohost.org. Nameservers for www.tiltparty.org: ns1.heliohost.org returned (NORECORDS) ns2.heliohost.org returned (NORECORDS) Hope this helps? Quote Link to comment Share on other sites More sharing options...
xroft Posted October 13, 2010 Share Posted October 13, 2010 Now all services working correctly, thanks a lot! Quote Link to comment Share on other sites More sharing options...
Rolf Posted October 13, 2010 Share Posted October 13, 2010 Username: Rolf I cannot login to the CPanel since yesterday. I tried to reset my password but did not receive any email. Is my account disabled? Thanks Quote Link to comment Share on other sites More sharing options...
Byron Posted October 13, 2010 Share Posted October 13, 2010 Username: Rolf I cannot login to the CPanel since yesterday. I tried to reset my password but did not receive any email. Is my account disabled? Thanks Your account is Active. Are you still not able to login with your old password? EDIT: Make sure you login using ALL lowercase letters. Quote Link to comment Share on other sites More sharing options...
Rolf Posted October 13, 2010 Share Posted October 13, 2010 Username: Rolf I cannot login to the CPanel since yesterday. I tried to reset my password but did not receive any email. Is my account disabled? Thanks Your account is Active. Are you still not able to login with your old password? EDIT: Make sure you login using ALL lowercase letters. Shame on me! Forget lowercase... Its ok now! Thanks for reply and sorry! Quote Link to comment Share on other sites More sharing options...
Rolf Posted October 15, 2010 Share Posted October 15, 2010 Username: Rolf Main domain: bauorganisation.heliohost.org Addon domain: bauorganisation.hu I had also an addon domain problem, but djbob solved it (I just mention because it may relevant to my current issue). Now my only problem is that I cannot use any mailbox I create. I have now: postmaster@bauorganisation.hu But no matter how I try to connect to it (webmail, outlook express) I cannot pull my mails with pop3 because authentication always fails (I red mail settings description many times carefully, I think I tried to work with correct settings/credentials). I recreated MX record and mail account xyz times without any luck Could you take a look? Thanks Rolf Quote Link to comment Share on other sites More sharing options...
Byron Posted October 15, 2010 Share Posted October 15, 2010 Username: Rolf Main domain: bauorganisation.heliohost.org Addon domain: bauorganisation.hu I had also an addon domain problem, but djbob solved it (I just mention because it may relevant to my current issue). Now my only problem is that I cannot use any mailbox I create. I have now: postmaster@bauorganisation.hu But no matter how I try to connect to it (webmail, outlook express) I cannot pull my mails with pop3 because authentication always fails (I red mail settings description many times carefully, I think I tried to work with correct settings/credentials). I recreated MX record and mail account xyz times without any luck Could you take a look? Thanks Rolf Please start a new topic so that I may escalate it. Quote Link to comment Share on other sites More sharing options...
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