FLX Posted February 27, 2011 Share Posted February 27, 2011 Link to comment Share on other sites More sharing options...
jje Posted February 27, 2011 Share Posted February 27, 2011 Your site is showing as Active - everything seems to be working fine. Not sure why you wouldn't be able to login to cPanel - could you try again? Moving to Customer Service. Link to comment Share on other sites More sharing options...
FLX Posted February 27, 2011 Author Share Posted February 27, 2011 i tried but i didnt work so i tried to reset my password: A confirmation email has been sent to the email address on file. To continue, enter the confirmation code in the email, or click the link in the email. ...but i get no mail... Link to comment Share on other sites More sharing options...
Guest Geoff Posted February 27, 2011 Share Posted February 27, 2011 I've reset your password and PM'ed your new one. Link to comment Share on other sites More sharing options...
FLX Posted February 27, 2011 Author Share Posted February 27, 2011 Username: FLX Password: exactly like in PM still says: Login Attempt Failed! Link to comment Share on other sites More sharing options...
Guest Geoff Posted February 27, 2011 Share Posted February 27, 2011 did you enter your username lowercase? Link to comment Share on other sites More sharing options...
FLX Posted February 27, 2011 Author Share Posted February 27, 2011 no, but now it works dunno why thanks Link to comment Share on other sites More sharing options...
jje Posted February 27, 2011 Share Posted February 27, 2011 Glad your problem got solved. Link to comment Share on other sites More sharing options...
morta Posted March 1, 2011 Share Posted March 1, 2011 I have exactly the same problem My account: "morta" Link to comment Share on other sites More sharing options...
Guest Geoff Posted March 1, 2011 Share Posted March 1, 2011 Can you login to Cpanel? If so, don't worry about it. Link to comment Share on other sites More sharing options...
FLX Posted March 1, 2011 Author Share Posted March 1, 2011 Link to comment Share on other sites More sharing options...
Guest Geoff Posted March 1, 2011 Share Posted March 1, 2011 Please see http://www.helionet.org/index/index.php?showtopic=8449 Link to comment Share on other sites More sharing options...
morta Posted March 2, 2011 Share Posted March 2, 2011 Can you login to Cpanel? If so, don't worry about it. No ,I can't login. Just tried Link to comment Share on other sites More sharing options...
Guest Geoff Posted March 2, 2011 Share Posted March 2, 2011 Have you tried "Password Reset" at http://cpanel.heliohost.org/ ? If that doesn't work post back here. Link to comment Share on other sites More sharing options...
morta Posted March 3, 2011 Share Posted March 3, 2011 I tried, received an auth code, entered it and got the message -------------------------------------------------------- Password Reset Auth token mismatch: please make sure you copied the full url from the email and that you have used the same browser session you started the process in. -------------------------------------------------------- clicking the link in them mail produces the same result Link to comment Share on other sites More sharing options...
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