morta Posted March 4, 2011 Share Posted March 4, 2011 Hi I've got an email warning that my account will be disabled a bit less than a week ago and I still cannot log in (for the reasons I mentioned above) Can anybody help me with that? Link to comment Share on other sites More sharing options...
Guest Geoff Posted March 4, 2011 Share Posted March 4, 2011 I've reset your password and PM'ed you your new password. Link to comment Share on other sites More sharing options...
FLX Posted March 10, 2011 Author Share Posted March 10, 2011 so two weeks past and my ftp login is still down other stuff works fine but i need ftp please help me thanks Link to comment Share on other sites More sharing options...
Wizard Posted March 10, 2011 Share Posted March 10, 2011 so two weeks past and my ftp login is still down other stuff works fine but i need ftp please help me thanks What are the details you're plugging into your ftp client? Link to comment Share on other sites More sharing options...
FLX Posted March 11, 2011 Author Share Posted March 11, 2011 i type in ftp://ftp.livestats.heliohost.org/ insert my username and password but after 5 seconds it asks me again for username and password and so on... cant get in the ftp-filemanagers in cpanel also dont work... Link to comment Share on other sites More sharing options...
Guest Geoff Posted March 11, 2011 Share Posted March 11, 2011 Just use stevie.heliohost.org port 21 Link to comment Share on other sites More sharing options...
FLX Posted March 11, 2011 Author Share Posted March 11, 2011 doesnt work... the same like before... Link to comment Share on other sites More sharing options...
jje Posted March 11, 2011 Share Posted March 11, 2011 What username are you using to login to the FTP server? Link to comment Share on other sites More sharing options...
FLX Posted March 13, 2011 Author Share Posted March 13, 2011 it tried flx, FLX and livestats (the user from ftp-protocol in cpanel Link to comment Share on other sites More sharing options...
jje Posted March 13, 2011 Share Posted March 13, 2011 Could you try creating a new FTP Account from cPanel and then connecting to the FTP server with that username, prefixing it with FLX_ or flx_ . For example: flx_user For example: FLX_user Link to comment Share on other sites More sharing options...
Guest Geoff Posted March 13, 2011 Share Posted March 13, 2011 220---------- Welcome to Pure-FTPd [privsep] [TLS] ---------- 220-You are user number 13 of 50 allowed. 220-Local time is now 07:39. Server port: 21. 220-This is a private system - No anonymous login 220-IPv6 connections are also welcome on this server. 220 You will be disconnected after 15 minutes of inactivity. user flx331 User flx OK. Password required Looks fine from here. PM me the password you are using to log in. Link to comment Share on other sites More sharing options...
FLX Posted March 13, 2011 Author Share Posted March 13, 2011 the passwords are correct i checked it serveral times with all users and right passwords it says: Antwort: 220---------- Welcome to Pure-FTPd [privsep] [TLS] ---------- Antwort: 220-You are user number 17 of 50 allowed. Antwort: 220-Local time is now 11:52. Server port: 21. Antwort: 220-This is a private system - No anonymous login Antwort: 220-IPv6 connections are also welcome on this server. Antwort: 220 You will be disconnected after 15 minutes of inactivity. Befehl: USER livestats Antwort: 331 User livestats OK. Password required Befehl: PASS ******** Antwort: 530 Login authentication failed Fehler: Kritischer Fehler Fehler: Herstellen der Verbindung zum Server fehlgeschlagen Link to comment Share on other sites More sharing options...
jje Posted March 13, 2011 Share Posted March 13, 2011 Well, the error is showing an incorrect password. Have you PM'ed Geoff (or me) your password, or are you not happy to disclose this information to us? Thanks Link to comment Share on other sites More sharing options...
FLX Posted March 14, 2011 Author Share Posted March 14, 2011 i sent you the password via pm Link to comment Share on other sites More sharing options...
Guest Geoff Posted March 14, 2011 Share Posted March 14, 2011 I didn't get a PM... jje, did you get a PM? Link to comment Share on other sites More sharing options...
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