[Solved] Account queued

[OMGB]

not to worry buddy, just one of those days i suppose

thanks for your help

 

cheers

OMGB

[FIlIPy65]

Sad, same with me now.

I thought that Stevie was more stable than johnny, and i move from johnny...

 

Can someone tell me if the mail service get down too? Since i can log in CPanel.

[3dready]

I've just moved here from 000webhost, and although I had a good reason for moving my entire site, I have to say that situation like that never happened for over a year of using 000.

[Ashoat]

Admins: is there a reason this was escalated?

[FIlIPy65]

@admins: wouldn't be interesting put some note on a visibly place informing what's going on, to avoid new topics about the theme?

[Wizard]

For once again stevie is down and we all too. Please at least when is happen this remove the ads and make sure to not say that "Ahoy! You're seeing this page because HelioHost has not gotten about to installing and configuring your account yet."

 

Create a page to explain to our visitors why is happening this and drive them to come buck later not showing that our account is the problem!!!

 

Also the cache is problem too because some visitors when they try to come back after some hours do not know that they have to clear their cache.

 

So every time is happens this it's a huge problem!!!

@djbob: implementing this?

@3dready: 000webhost makes profit. They're practically a paid host. We don't/aren't.

[Ashoat]

We've already been over this. I have no idea why the cache issue is occurring, and there's no way to change the page. If anyone knows how to truly prevent browsers from caching, I'd love to hear it.

[jje]

Actually, I escalated this because this downtime has been occuring alot recently.

[Ashoat]

Don't worry - I'm aware of the issue.

[Piotr GRD]

(...) If anyone knows how to truly prevent browsers from caching, I'd love to hear it.

 

I'm not sure what is the "cache problem" in here, but I use something like this:

 

header('Expires: Mon, 01 Jan 2001 00:00:00 GMT'); // date in the past
header('Cache-Control: no-store, no-cache, must-revalidate, post-check=0, pre-check=0, max-age=0');
header('Pragma: no-cache');

 

Of course if in such cases like above mentioned redirection takes a place - such headers have to be sent with the redirection "page", not with the landing page where visitors are redirected to. If redirection is done with .htaccess or with some other method (not with PHP script) - I don't know how to attach these headers, unfortunatelly.

[Guest Geoff]

We can't use HTTP headers in this situation - cPanel's fault. The redirect is done with HTML.

[Ashoat]

(...) If anyone knows how to truly prevent browsers from caching, I'd love to hear it.

 

I'm not sure what is the "cache problem" in here, but I use something like this:

 

header('Expires: Mon, 01 Jan 2001 00:00:00 GMT'); // date in the past
header('Cache-Control: no-store, no-cache, must-revalidate, post-check=0, pre-check=0, max-age=0');
header('Pragma: no-cache');

 

Of course if in such cases like above mentioned redirection takes a place - such headers have to be sent with the redirection "page", not with the landing page where visitors are redirected to. If redirection is done with .htaccess or with some other method (not with PHP script) - I don't know how to attach these headers, unfortunatelly.

If you're using Chrome, take a look at view-source:http://65.19.143.3/. We're using the same headers, but as HTML meta http-equivs.

[Wizard]

Why don't we bug cPanel support about this?

[Ashoat]

Because this doesn't have to do with them? Besides, they probably won't have any solutions we haven't thought of.