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rfm10217

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  1. Thank you. So it's better open cPanel via heliohost login page?
  2. Please unblock my IP address. I make mistake to login with wrong password many times in cPanel. I has reset the password but the IP address still blocked. Thank you. 112.215.65.160
  3. When I try to login into my Heliohost account I got a message that say "Your account has been archived due to inactivity". Can I get back my account? I also cannot login into cPanel using my account.
  4. Yes, i remove it because its doesn't work. What cause of problem like that? Did i doing something wrong with my Cloudflare, or it is from the heliohost server problem?
  5. rfm10217

    404 Problem

    Why after I configure my website using Cloudflare i am getting 404 Not Found Error message? Everything works normally before i connecting my site to Cloudflare.
  6. Thank you so much. It works now.
  7. Can you change my email for the heliohost account? At first sign up i use ************* -- gmail.com and i want to change it to ********** -- gmail.com My username is *******, and my domain is e*****.*** Thank you.
  8. How i can change my email on heliohost account? After i try to change it using EditProfile in HelioHost Tools, its redirect to Helionet, i change my email there, but when I login in https://www.heliohost.org/login/ its always displaying my old email at the top right corner. I also cannot login using my new email, only able if I using username. And how i can using my own domain as my main domain? I has fill the form on the "Change Main Domain" menu and wait for 2 days but nothing changed. I also has add ns1.heliohost.org and ns2.heliohost.org in DNS. Sorry if my english are bad.
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