Hello
I tried to login after a long time after your server crash as my account was on wait state for the server to get up and working. i received the following error:
Your account is ready to transfer to Plesk. Please check your email and click the link in the email to indicate whether you're ready to move or if you'd like to wait a bit longer. If you didn't receive an email please contact support or email support@heliohost.org for assistance.
your assistance is required please