Hello everyone.
I decided to switch to this host after problems with my other host. I've read good reviews for it in many places. I signed up and was told to wait 24 hours before I can log in. I have waited for 48 hours now and still I can't log in. I've set my domain's name servers to ns1.heliohost.org and ns2.heliohost.org right at the start, but still I can't get to my website - Firefox shows a "Problem loading page" sign instead.
Logging into the cPanel on the home page doesn't help either. I am entering my username in lowercase every time, but every time it refuses me entry with the note "Login failed".
What is going on? I've been down for two days already in what was supposed to be a smooth transition of the site. Now I have no domain with which to access my new site and no way of logging into the control panel, even after two days.
What can I do to solve this problem?